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Peltier Nissan - Service Center

Tyler, TX

4.5
387 Reviews

387 Reviews of Peltier Nissan - Service Center

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April 19, 2025

I enjoy the professionalism given from the service advisors when I arrive, along with the courtesy of service More

by kimberly37.woods
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Peltier Nissan responded

We're delighted to hear that our service advisors at Peltier Nissan provided you with a professional and courteous experience. Thank you for sharing your feedback!

April 18, 2025

Very happy with our service at Nissan . We will always come to Nissan for our service on our car. More

by DONNA.DORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Peltier Nissan responded

Donna, it was our pleasure to assist you. Thank you from all of us here at Peltier Nissan!

April 18, 2025

The gentleman who helped me was very attentive and got things done super fast! Was very happy with my experience! More

by JULIAHORTON0403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Peltier Nissan responded

Julia, we're delighted to hear that you had a speedy and attentive experience with us at Peltier Nissan! Thank you for sharing your positive feedback.

April 16, 2025

Customer service was great and the job they did on my car didn’t take too long .. great job More

by SANDRACOFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Peltier Nissan responded

Thanks so much, Sandra. We look forward to your next visit to Peltier Nissan!

Apr 17, 2025 -

Peltier Nissan responded

Sandracofer, we really appreciate your positive review!

Apr 17, 2025 -

Peltier Nissan responded

Sandracofer, we really appreciate your positive review!

April 15, 2025

Always professional and fast service. Good communication. It was very easy to make an appointment over the phone and my car was ready on time. More

by marley.billington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2025 -

Peltier Nissan responded

Marley, we're delighted to hear that you found our service at Peltier Nissan professional and efficient. Thank you for highlighting the ease of scheduling and timely delivery!

Apr 17, 2025 -

Peltier Nissan responded

Marley.billington, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Peltier Nissan.

April 13, 2025

I have used Peltier Nissan for several years for my service and have bought cars from them as well. They take very good care of me and I appreciate them not trying to sale me something I don’t need. More

by lindawelchinsurance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Peltier Nissan responded

Thank you for being a loyal customer of Peltier Nissan, Linda! We're delighted to hear that our team has consistently provided excellent service and met your needs without any pressure. We look forward to continuing to serve you in the future!

April 13, 2025

They are fast and thorough. Very friendly and knowledgeable . Miguel was great! Did and excellent job! More

by jaterrell1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
Apr 14, 2025 -

Peltier Nissan responded

We're delighted to hear that Miguel and the Peltier Nissan team provided you with fast and thorough service. Thanks for sharing your experience!

April 13, 2025

I brought my Jeep back to Peltier Nissan on April 3rd — just over a month after buying it — due to grinding brakes. They told me the pads and rotors needed replacement and later added that both front brake More

by LIZDAVIS1798
Recommend Dealer
No
Employees Worked With
Mitchell Orr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon
Apr 15, 2025 -

Peltier Nissan responded

HI LIZDAVIS1798, we're sorry to hear that you feel this way but you did purchase a pre-owned vehicle and bought it in "AS-IS" condition and drove the vehicle away. The brakes were in good working order when the vehicle left, however we can not be responsible for how the vehicle is driven or maintained after it has left the lot. The vehicle was brought back to us in not working order and we did work with you to correct the issue and get you back on the road. You verified with the manager that everything was working after your test drive to ensure you were happy with the vehicle. As for the other shop, they did not see the condition of the brake lines before being replaced so of course they are going to tell you that it is not necessary. We hope you have a great day and please let us know if we can help you in the future.

April 13, 2025

Was never able to get any answer about what was going wrong with my car More

by vdiaz524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Orr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Peltier Nissan responded

Here at Peltier Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (903) 561-7300 to discuss ways we can better serve you in the future.

April 10, 2025

I have had all services on my Nissan Altima done here since purchase. Work is done right and the staff is amazing! More

by AYork
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Peltier Nissan responded

Thank you for trusting Peltier Nissan with your Altima's service needs! We're delighted to hear that our team has consistently provided excellent work and amazing customer care. We look forward to continuing this relationship!

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