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Peltier Nissan - Service Center

Tyler, TX

4.5
365 Reviews

365 Reviews of Peltier Nissan - Service Center

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March 24, 2025

Love the prompt service, communication during my whole service and going over my recommendations as well. Service writer was knowledgeable and they even washed and vacuumed my car More

by monsesegura.ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Peltier Nissan responded

We're delighted to hear that you appreciated the prompt service and thorough communication at Peltier Nissan. It's great to know our team went above and beyond, including washing and vacuuming your car. Thanks for choosing us!

March 24, 2025

Anthony was real helpful and and a very nice guy and I have my car😊😊👍 More

by HICKSLINDA191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2025 -

Peltier Nissan responded

Thank you for reviewing Anthony and Peltier Nissan! It was so kind of you to share your experience.

March 22, 2025

Everyone is very nice no matter what you ask about very informative it’s a ok Dealership More

by MS.WHITMAN13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Peltier Nissan responded

Thanks for choosing Peltier Nissan! See you next time.

March 22, 2025

The service coordinators are always helpful and informative when assistance is requested. They are a great team. More

by R_TAYLOR99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden Mayfield
Mar 24, 2025 -

Peltier Nissan responded

Thank you for recognizing the efforts of our service coordinators at Peltier Nissan! We're delighted to hear that they were helpful and informative. We appreciate your support and look forward to assisting you again!

March 20, 2025

Exelent costumer services exelent waiting room nice costumer services agent exelent cars for sale excellent More

by PEDROSOSA3578
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Peltier Nissan responded

Thank you for the fantastic feedback! We're delighted to hear that our customer service and facilities at Peltier Nissan met your expectations. We appreciate your support and look forward to serving you in the future!

March 20, 2025

My radio cuts off while driving thy said i have to drop my vehicle off for two day but they can’t give me a loaner so I’ll b without a vehicle for about 3 days More

by d.mr.evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Orr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2025 -

Peltier Nissan responded

D.mr.evans, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We do need however need time to test your vehicle and verify any issues that you may be having so that we can correct them. We unfortunately do not have loaners but there is a rental car dept on site that we would be happy to schedule you with. Please give us a call if we can assist you any further.

March 18, 2025

I took my car their to fix my heater and it's still not fix. More

by cougarsaaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Peltier Nissan responded

Cougarsaaron, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We would like to get this right for you so please contact our Service Manager at 903-561-7300 so that we may schedule a time to look at your vehicle.

March 18, 2025

The dealership staff are always friendly and attentive. Their waiting room is clean and stocked with snacks and drinks. More

by JYFREEMAN83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Peltier Nissan responded

We're delighted to hear you enjoyed the friendly service and amenities at Peltier Nissan. Thanks for sharing your experience with us!

March 17, 2025

Melissa was friendly and courteous. Addressed all the questions I had asked her and was very respectful More

by DAISYHANNA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa was was my contact
Mar 17, 2025 -

Peltier Nissan responded

Daisy, we're delighted to hear that Melissa provided you with friendly and respectful service at Peltier Nissan. Thank you for sharing your experience!

March 14, 2025

I got the typical upsell communication and they recommended spark plug replacement and full tire alignment among a shotgun blast of other recommendations. Knowing i did not need an alignment I onl More

by KCLAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bubba - 2299?
Mar 26, 2025 -

Peltier Nissan responded

Kclay1, thank you for taking the time to leave us feedback about your experience with us. I see that your truck is currently in the shop with a motor concern. We will personally make sure that the truck is taken care of! Again, thank you for bringing this to our attention! Have a blessed day!

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