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Peltier Nissan - Service Center

Tyler, TX

4.5
398 Reviews

398 Reviews of Peltier Nissan - Service Center

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January 08, 2025

The service was done in a timely manner. My service rep, (Zach), was informative about what was wrong and about how long it would take. Everything about how the took care of my car and makin More

by MILTONKANYAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jan 10, 2025 -

Peltier Nissan responded

Miltonkanyama, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 08, 2025

I told your staff prior to my appointment that I needed to back up camera fixed they were no more prepared for it and then they told me I had to do something else. They said I'd have to come back and have More

by RIVERYANKEE.JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendrick Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Peltier Nissan responded

Riveryankee.jg, we regret to hear that you had this experience with us. It appears that we did not set the proper expectations with you when scheduling your appt. We would certainly like the opportunity to correct this issue with you and prevent it from happening in the future. Please call our Service Manager, Patrick Miller at 903-705-0875 so that we may discuss how to assist you moving forward. Thank you!

January 08, 2025

Kind & knowledgeable people in the shop. They did my oil change and four wheel alignment in about an hour. I did have an appointment so that helped. The detector at the entrance is what pick More

by SHANARICHEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark C. (Transferred to Longview dealership) was my salesman. He was great.
Jan 10, 2025 -

Peltier Nissan responded

Shanarichey, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

January 08, 2025

Easy to get an appointment. Service was completed on time. Anthony is great. Very professional. More

by CHUCKCOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Peltier Nissan responded

Chuckcos, we're happy you found our staff to be so supportive during your experience here at Peltier Nissan. Thank you, and have a fantastic day!

January 07, 2025

Great service and great staff Mitchell made the process so much easier and easy always great service. More

by CABRERACA42686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Peltier Nissan responded

Cabreraca42686, we are so happy to read such a great review about Peltier Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 04, 2025

Best service writter I have ever had. Showed me tings I never new about my Rouge. I will be back to see him soon. Mark Patek More

by ALANPATEK20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Peltier Nissan responded

Alanpatek20, we're happy you found our staff to be so supportive during your experience here at Peltier Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

Most staff are professional. It's just take a while to wait for vehicle, for service , but that's very understandable, because there's so many customers need for maintenance serv More

by CRISITITACUMMINS50
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My sales man, Mr. Cooper, is the one who takes care of me, for my service maintenance appointment.
Jan 07, 2025 -

Peltier Nissan responded

Hi Crisititacummins50, thank you for taking the time to leave a review for us at Peltier Nissan. We're happy we could meet your expectations!

January 04, 2025

Had appointment for 9:30am. Waited almost an hour before my car was attended to!! Did not depart Peltier until after 11:00am. So what good does it do to make appointments wh More

by FETCHERJ2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Peltier Nissan responded

We hope to be of service to you again in the future. Best wishes, Peltier Nissan

January 04, 2025

The switch to turn on/off the heated seat broke and I hear water noise from what seems to be the heater core. The service wanted to charge me diagnostic fee for these two items. I feel there is no need More

by BOBABBEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Orr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Peltier Nissan responded

Hi Bobabbey10, we are sorry we were unable to diagnose your vehicle for you during your visit. We have factory trained technicians available to diagnose your issue but we do have to pay them. The fact that you have a switch issue and hear water sounds is not so much the issue but why is your switch broken and where are the water sounds coming from. We would be happy to figure that out for you but we must go through the diagnosis process. If you would like to begin the diagnosis process please bring your vehicle by at your earliest convenience.

January 02, 2025

I take this time to catch up on emails. I plug in my phone, put my earbuds in, and relax and read. More

by CJMILL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Pren
Jan 04, 2025 -

Peltier Nissan responded

Cjmill58, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Peltier Nissan

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