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Peltier Nissan - Service Center

Tyler, TX

4.5
257 Reviews

257 Reviews of Peltier Nissan - Service Center

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November 04, 2024

The whole place is awesome. Great staff and exceptionally service. They treated us like family. Would highly recommend to allmy family and friends. More

by POOLK883
Workmanship
Recommend Dealer
Yes
Employees Worked With
Summer took care of us when we drove up to have car taken care of. She kept us informed the whole time and would check on us all the time we were there
Nov 06, 2024 -

Peltier Nissan responded

Poolk883, we are so pleased you enjoyed your visit to Peltier Nissan! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 03, 2024

They are friendly and have the customers best interest at heart. I like that they show you a video of your vehicle during inspection and they have a very good car wash More

by SHERIWOLFE0107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
Nov 06, 2024 -

Peltier Nissan responded

Sheriwolfe0107, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 02, 2024

Awesome service and a great staff. They even included us on their festivities. They treat us like family More

by POOLK883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer. She took great care of us 5 stars
Nov 06, 2024 -

Peltier Nissan responded

Poolk883, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 02, 2024

The service team helped me out and got the job done have not had any problems with them More

by Corvenik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Peltier Nissan responded

Hi Corvenik, thank you for taking the time to leave a review for us at Peltier Nissan. We're happy we could meet your expectations!

November 02, 2024

It took two hours to get a oil change That's ridiculous I don't understand what takes so long More

by PAMHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Trevino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Peltier Nissan responded

Hi Pamhow, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If there is anything we can do next time to improve our service we would love to hear it! Don't hesitate to call. Thank you, Patrick Miller / Service Mgr

November 01, 2024

There service department is the absolute worst! Our cars oil changes are covered for life but nearly every time we bring in our car we have a serious issue with it right after. The 1st time nearly More

by TIAMTRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Orr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Peltier Nissan responded

We are disappointed to learn of your experience here at Peltier Nissan, but will take this opportunity to improve. We'd like to hear more about you visit so if you would call us at 903-705-0875 we would like more details. Thank you, Patrick Miller / Service Mgr.

October 31, 2024

I like the way Mr. Mitchell was polite and professional on letting me know what the process was and how long it would take to finish the work. Thank you Ms. Sessions More

by SESSIONSSANDRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Price
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Peltier Nissan responded

Sessionssandra, we are so pleased you enjoyed your visit to Peltier Nissan! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

Everyone is helpful, very friendly, does a good job and when finished they explain what they and tell you if everything is fine or if you need something More

by MARYJACKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Peltier Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 31, 2024

Very pleased with my service. Given a car to drive while mine was being fixed. No issues at all. More

by BBROOMFIELD6442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only worked with Jessica in the service department and she was great. She definitely gets 5 stars from me
Nov 02, 2024 -

Peltier Nissan responded

Bbroomfield6442, we are so pleased you enjoyed your visit to Peltier Nissan! We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2024

Mitchell explained everything about my Xterra and what it needed. Dealership was clean and had everything you needed while waiting. More

by ginger.pickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2024 -

Peltier Nissan responded

Ginger.pickett, thank you so much for the positive review! Thank you again for leaving us this response!

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