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Peltier Nissan - Service Center

Tyler, TX

4.5
179 Reviews

179 Reviews of Peltier Nissan - Service Center

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October 10, 2024

Great service. Thorough exam of car. The service rep was very professional . Also my car came back clean and vacuumed. More

by WBEALEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember her name.
Oct 13, 2024 -

Peltier Nissan responded

Wbealey, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!

October 10, 2024

he is the only one trust to help me now with my titan xd for repair now More

by LARRYDHALEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Peltier Nissan responded

Larrydhaley1, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

October 09, 2024

Mitchell was friendly and understating. I had zero wait when dropping my Pathfinder off with out an appointment. More

by christopher.hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Peltier Nissan responded

Christopher.hopkins, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2024

Very prompt, friendly. I had a wonderful experience and look forward to the next time. More

by COCKLINDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Peltier Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 06, 2024

I’m very satisfied with my service. They have always taken great pride and care on my vehicle. That’s why I’ve bought four new cars from them. More

by DIANA.PONDER13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maddie and they team that greet you when you drive in.
Oct 10, 2024 -

Peltier Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 05, 2024

Not happy oil was all over the motor and car. Did not tell what hppen More

by SFRICK1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bailey Sanchez
Oct 10, 2024 -

Peltier Nissan responded

Hi Sfrick1958, thank you so much for your comments about Peltier Nissan! We strive to exceed your expectations, and you did not reflect that in your short survey. I would very much like to hear from you the details of your visit and how we can make it a perfect 10. Please email me at victoria-tolliver@peltier.net at your convenience. Once again, thank you for taking the time to give us your feedback. Sincerely, Peltier Nissan

October 05, 2024

We absolutely love this dealership and all that this entails. Mitchell is the best service advisor we have ever had with any dealership. More

by QUEENBUNNY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Peltier Nissan responded

Queenbunny31, we are so pleased you enjoyed your visit to Peltier Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2024

Service folks were fantastic. Outsourced scheduling group that has no info about your vehicle is garbage, a waste of time, and a big mistake if customer service is your goal More

by JOELSTAIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 10, 2024 -

Peltier Nissan responded

Thank you again for taking the time to let us know how we did. We also appreciate the feed back on the outsourced system we use, this information can help us make the correct changes needed! We hope you have a great day!

October 04, 2024

The staff were trying to do their best, but their communication with each other seemed poor and with me it was polite and respectful but not as frequent as in the past. They got a lot of work done in More

by WRSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trevino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hargrove was my first contact, and she did well when I arrived and promptly followed up when I had questions about my service the next day. I did not get the names of any of the other people who were involved.
Oct 10, 2024 -

Peltier Nissan responded

Hi, thank you so much for your comments about Peltier Nissan! We strive to exceed your expectations, and you did not reflect that in your short survey. I would very much like to hear from you the details of your visit and how we can make it a perfect 10. Please email me at victoria-tolliver@peltier.net at your convenience. Once again, thank you for taking the time to give us your feedback. Sincerely, Peltier Nissan

October 04, 2024

Came in for an oil change and came out with clean oil and a washed car, More

by HEFFNERJILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Peltier Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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