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Peltier Nissan - Service Center

Tyler, TX

4.5
179 Reviews

179 Reviews of Peltier Nissan - Service Center

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October 17, 2024

Excellent service. Friendly staff I came for service it went good. Waiting in the wait are provide complimentry snacks and water. More

by velmurugan28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Peltier Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2024

Came in to get a battery everyone was nice and a little sales person that help me can’t remember his name. He was real nice also so it just took a while to get a battery. More

by JERRYEMURPHY1644
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Peltier Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 16, 2024

Been taking my Mom’s Murano there for servicing. Always a good experience. Professional, Friendly Staff, and clean facilities. More

by MIKESAREND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember the names.
Oct 19, 2024 -

Peltier Nissan responded

Mikesarend, we are so pleased you enjoyed your visit to Peltier Nissan! Thank you, and have a fantastic day!

October 15, 2024

I am never dissatisfied or disappointed when coming to Peltier Nissan. Bailey always takes really good care of us and the services are always completed quickly. More

by BSTEVENSON0717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bailey Sanchez - 10 stars
Nov 02, 2024 -

Peltier Nissan responded

Hi Bstevenson0717, thank you for taking the time to leave a review for us at Peltier Nissan. We're happy we could meet your expectations! Thank you, and have a fantastic day!

October 15, 2024

I was asked at the beginning if i would like my car washed. I said yes. It came back dirty. I also asked to have the air xxxx under the front resecured. It came back as it was when I dropped it off. Mi More

by DRSUNDBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Peltier Nissan responded

Hi Drsundberg thank you for taking the time to leave us your honest feedback. We would like the opportunity to make this up to you. Please contact our manager at (903) 561-7300 so we can make your experience a positive one.

October 12, 2024

Mitchell Orr is an outstanding young man. So helpful and very professional!!! We enjoyed having him get my oil changed. More

by JOANETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Peltier Nissan responded

Joanette, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2024

I was thinking on a different car and color. Otherwise it was good experience . Thanks More

by YVONNE.LUIS1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Peltier Nissan responded

Yvonne.luis1979, we are so pleased you enjoyed your visit to Peltier Nissan! Thank you, and have a fantastic day!

October 11, 2024

I was not given the Peltier discount! It was my error for not reading the loan agreement and it was not discussed by the Finance Department. To be honest I am embarrassed that I let this More

by debbiehasting
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Peltier Nissan responded

Hi Debbiehasting, thank you for taking the time to leave a review for us at Peltier Nissan. We're happy we could meet your expectations!

October 11, 2024

They did an amazing job, no pressure and seamless process! I would highly recommend them. More

by L. Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hargrove
Oct 18, 2024 -

Peltier Nissan responded

L. Fox, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2024

Went in for oil change and tire rotation on my 2021 Nissan Maxima. Had an appointment for 2:00 PM. Vehicle was not ready until after 3:30 PM. With an appointment,this service should have been done i More

by BUTCH5124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2024 -

Peltier Nissan responded

Good morning, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (903) 561-7300 when you have a chance. Thank you, and we look forward to hearing from you.

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