Back

Peltier Nissan - Service Center

Tyler, TX

4.5
398 Reviews

398 Reviews of Peltier Nissan - Service Center

Sort by
May 16, 2025

Very helpful and attentive crew. They always take the time to explain your options and help with discounts. More

by R_TAYLOR99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Need to speak with a service advisor about my inspection. Supposedly a fuel line issue that was never communicated. Phone system is antiquated and aggravating. Zero ability to speaker directly to a servic More

by JOELSTAIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : General Manager needs to 86 the current service system and fix phones
May 16, 2025

The labor cost is very expensive! I paid less for the part $27 and $32 just to have it put back on. More

by MITZIHUGHES75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Orr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

Peltier Nissan has a nice and clean facility. The staff is always polite and friendly. More

by mgtbullard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Peltier Nissan responded

It was our pleasure to assist you. Thank you from all of us here at Peltier Nissan!

May 14, 2025

Melissa at Peltier Nissan is ABSOLUTELY amazing! As per usual prices for service work at dealerships are high but I love they always have coupons to help make it affordable for me...Good Service, Gr More

by arielroundtree907
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Turner
May 15, 2025 -

Peltier Nissan responded

Thank you for sharing your experience with Melissa and the team at Peltier Nissan, Ariel! We're delighted to hear that our service, people, and coupons made a positive impact. We appreciate your support and look forward to serving you again!

May 12, 2025

The dealership is always honest on time fair priced, and does quality work. I would definitely recommend it. More

by aaroncochran81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Peltier Nissan responded

Aaron, thank you for recommending Peltier Nissan! We're glad to hear that our team consistently provides honest and quality service. We appreciate your support!

May 11, 2025

Great customer service and nice waiting area with good snacks. Television allows the time waiting to go by quickly More

by tortyjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Peltier Nissan responded

We're delighted to hear you enjoyed the customer service and amenities at Peltier Nissan! It's great that our waiting area made your visit more comfortable. Thanks for sharing your experience with us!

May 14, 2025 -

Peltier Nissan responded

Hi Tortyjack, thank you for taking the time to leave a review for us at Peltier Nissan. We're happy we could meet your expectations!

May 10, 2025

Professional, friendly, kept me informed of progress. Gave me an estimate of tge cost for repairs More

by txduck55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Peltier Nissan responded

Your kind review warms our hearts! Thank you from the Peltier Nissan Team.

May 14, 2025 -

Peltier Nissan responded

Txduck55, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Peltier Nissan.

May 10, 2025

Summer was such a joy to be around. The service was prompt and efficient. Also, I left my iPods and Summer held them until I came back the next day. Thank you, Summer! More

by AWILLIAMS75710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Summer
May 12, 2025 -

Peltier Nissan responded

We're delighted to hear that Summer provided you with such excellent service at Peltier Nissan! It's great to know she went the extra mile by keeping your iPods safe. Thank you for sharing this positive experience!

May 14, 2025 -

Peltier Nissan responded

Awilliams75710, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 10, 2025

My oil service light is still on. I have no idea if the oil was really changed or not. My car started pulling to the right after leaving there, so I don’t know if they rotated the More

by DEANNAMALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Both people I worked with were polite but doesn’t help the service issue. The person I talked with when I called was rude
May 14, 2025 -

Peltier Nissan responded

Deannamallen, it is disappointing for us to hear that your experience was anything less than great. Please give our Service Mgr a call so that we can find out how to make this experience better for you. 903-705-0875

1
...