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Peltier Nissan - Service Center

Tyler, TX

4.5
250 Reviews

250 Reviews of Peltier Nissan - Service Center

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January 04, 2025

Had appointment for 9:30am. Waited almost an hour before my car was attended to!! Did not depart Peltier until after 11:00am. So what good does it do to make appointments wh More

by FETCHERJ2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
2.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Best service writter I have ever had. Showed me tings I never new about my Rouge. I will be back to see him soon. Mark Patek More

by ALANPATEK20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2025

Most staff are professional. It's just take a while to wait for vehicle, for service , but that's very understandable, because there's so many customers need for maintenance serv More

by CRISITITACUMMINS50
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My sales man, Mr. Cooper, is the one who takes care of me, for my service maintenance appointment.
January 04, 2025

The switch to turn on/off the heated seat broke and I hear water noise from what seems to be the heater core. The service wanted to charge me diagnostic fee for these two items. I feel there is no need More

by BOBABBEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Orr
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2025

I take this time to catch up on emails. I plug in my phone, put my earbuds in, and relax and read. More

by CJMILL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Pren
Jan 04, 2025 -

Peltier Nissan responded

Cjmill58, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Peltier Nissan

January 02, 2025

Excellent service! I was greeted, and Curtis thoroughly evaluated what services were needed. Everyone was helpful. More

by VANESSA3653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Jan 04, 2025 -

Peltier Nissan responded

Vanessa3653, your satisfaction is our top priority. Thank you again for the great review!

January 02, 2025

Mitchell was the greatest! ! He kept me up to date on everything! Thankful for him! More

by CHIQUITABANANA112001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Peltier Nissan responded

Chiquitabanana112001, we're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!

January 01, 2025

Excelente servicio,cliente satisfecho ,la persona que nos atendió fue excelente…muchas gracias….hay chocolate y galletitas mi hijo aprovecho. More

by DFLORES.2480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Trevino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Peltier Nissan responded

Dflores.2480, thank you so much for the positive review! Until the next time we meet, take care!

January 01, 2025

The friendliest service center around. Came in early for my appointment...no problem. They got me in and out quickly. More

by JDONPRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Orr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Peltier Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 01, 2025

Took my car in to have a recall part replaced and told my service advisor about a problem I had with a noise on the right side of my car. Got the car back and he said the mechanic never heard the noise. I di More

by SFAUST13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitchell Orr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

Peltier Nissan responded

Hi Sfaust13, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you have some time please come by again and speak with out Service Manager, Patrick Miller. If you are still hearing the noise we will get the shop foreman to ride with you to help demonstrate the noise you are hearing so that we may pinpoint and correct the issue for you. We hope to hear back from you!

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