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Peltier Nissan
Tyler, TX
732 Reviews
Peltier Nissan Is Your Go-To East Texas Nissan Dealer! Since 1989, Peltier Nissan has come a long way from its roots as a modest 15-person car dealership for local drivers. Now, we've grown into a thriving automotive destination for motorists throughout East Texas who are looking for excellence in every aspect. Whether you're coming to us for a new Nissan, to get repairs on the vehicle you already drive or to discuss financing and specials, we'd love for you to come visit our Nissan dealership near Tyler, Lindale, Jacksonville TX, Kilgore TX and Athens TX. We're always welcoming new drivers into the Peltier family with open arms!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 732 reviews
April 10, 2025
I have had all services on my Nissan Altima done here since purchase. Work is done right and the staff is amazing! since purchase. Work is done right and the staff is amazing! More
by AYork
Verified Customer
April 10, 2025
As a salesman, Christian was excellent. He was very professional, personable, not aggressive and even funny. We enjoyed the experience. He was very professional, personable, not aggressive and even funny. We enjoyed the experience. More
by barnrussc
Employees Worked With
Christian called me after I went online to enquire about a specific car that was listed on your website.
April 10, 2025
Took my truck with 28K miles in for an oil change & tire rotation on 24 Mar. The next day I noticed oil/grease leaking on my garage floor. I called and set up an appointment to drop off my truck on 26 March rotation on 24 Mar. The next day I noticed oil/grease leaking on my garage floor. I called and set up an appointment to drop off my truck on 26 March. When I dropped off my truck, I informed them that I was a family of four with two teenage kids that play sports and a wife that works and only had one vehicle. I inquired about a loaner vehicle since it was my belief the mechanic caused the damage. Jessica finally reached out to me two days later and told me a rental car would be a “customer pay” situation and at that time, they haven’t even looked at my truck yet. I called two more times to inquire about the status of the repairs for my truck receive nothing in return…no follow up at all! I finally called Steven, the service manager, and told him my situation and I asked him if he thought it could be a mechanic error since there was no leak until after Peltier serviced my truck. He said it was an unfortunate coincidence no mechanical errors were likely. The last time I brought my truck in for an oil change & tire rotation approximately 4000 miles later my tire and wheel fell off my truck doing 65 miles an hour down the highway. He said it was another unlikely coincidence. Once again, they had my truck for over two months with horrible customer service and dismal follow up. This time Steven did tell me I would only be responsible for the cost of the parts which were approximately $300 but no loaner vehicle was ever offered. They have had my truck for 14 days now and I finally got a call yesterday after I called and asked for a status update 2 days prior. Unfortunately, the phone call was to tell me they ordered the wrong parts for my truck and additional delays were needed. Peltier Nissan has provided me the worst customer service and absolutely dismal follow-up I have EVER experienced…bar none More
by DEREKMADISON
Employees Worked With
Jessica
April 09, 2025
Just my fourth time to have any service the young lady got me in real quick she came by couple of times to inform me I need couple of things on my truck happy to get out in a good time Be back for servic got me in real quick she came by couple of times to inform me I need couple of things on my truck happy to get out in a good time Be back for service again when it’s time More
by RONNIE44UG
April 08, 2025
Mitchell helped me with my oil change and tire rotation. Everything was gone correctly and on time. Thanks Crew!! Everything was gone correctly and on time. Thanks Crew!! More
by ANDY@PALACIOSCC.COM
Employees Worked With
April 05, 2025
Best customer service. Best priced. Best communication. Best management and sales team. Positive and upbeat Best priced. Best communication. Best management and sales team. Positive and upbeat More
by lindsaydreyer05
Employees Worked With
April 03, 2025
Great staff great service work was complete on time My vehicle was very clean and nice vehicle was very clean and nice More
by TYANTES
April 03, 2025
Depends on what for. I brought my New Frontier in for its 1st 5k "free" oil/filter change. Had a 2pm appointment and an hour later I found my truck parked in the Service I brought my New Frontier in for its 1st 5k "free" oil/filter change. Had a 2pm appointment and an hour later I found my truck parked in the Service area.... apparently ready to go..... when I asked. Nice that it was washed but not really that important to me. Don't understand why it took an hour to change oil/filter....must have been busy oil change day. Checked the paperwork I received and found that 6 quarts of oil was used. Got home and checked the level. Sure enough, the level was over the high mark. Nissan states that capacity is 5.4 quarts. Factory must be incorrect as there is no reason why 3/4 of a quart additional would have been used. Probably/might not hurt anything. Don't understand why Nissan calls for a "odd" (to me) amount of oil. They should have stated 6 quarts like the tech filled. Not certain of the Advisors name. I'll be coming back. More
by ptf18
Employees Worked With
April 03, 2025
Peltier is dishonest. When we bought our car,the salesman told us the lady that traded it in had kept up all maintenance, And from the first oil change , we have been told When we bought our car,the salesman told us the lady that traded it in had kept up all maintenance, And from the first oil change , we have been told of all the car needs replaced and worked on. The salesman lied. We recently brought the car in for service and asked for an appraisal value.We were offered 6000.00 for it. Less than half what we paid for it. and were told that all of the recommended repairs would have to be done before we could even get the xxxxty offer of 6000.00. So, we are done with peltier and will be telling all our friends how dishonest you are, Not that Peltier really cares what we think, After all, you already got our money right ? More
by c2farrisr
