Peltier Nissan
Tyler, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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They're always on top of things and very nice. Mitchell has always been wonderful to work with and keeps things very open and easy when getting my car serviced. I continue to go there for anything Mitchell has always been wonderful to work with and keeps things very open and easy when getting my car serviced. I continue to go there for anything I need. More
Well pleased with the customer service. Friendly service and friendly employees. Wait time was reasonable. Highly recommend. Friendly service and friendly employees. Wait time was reasonable. Highly recommend. More
Communication Communication Communication. ... top notch. Cleanliness at all levels of the facility and comfort items for customers were good too. ... top notch. Cleanliness at all levels of the facility and comfort items for customers were good too. More
Overall I had a very pleasant experience. My sales man Doug Franklin and finance manager Marlana were super. No complaints. However, I drove up to Tyler from Nacogdoches because the listed pr My sales man Doug Franklin and finance manager Marlana were super. No complaints. However, I drove up to Tyler from Nacogdoches because the listed price on the vehicle I was looking at was $1200 less than Loving Nissan in Lufkin. When Doug was writing up the sale, he commented that the AAGI protective coating is added to “all” vehicles. That added an additional $3000 to my cost. Doug’s comment to me was that “all the dealers do that” and “it’s on the website”. Yes it’s on the website in small font next to an asterisk as you’re scrolling through pages of pictures and larger font descriptions. At no time was I given the option of purchasing a vehicle from the dealer without the product already applied. What Doug and Marlana failed to point out was the following; on the AG VAP limited warranty registration form under special notices appears the following verbiage “The purchase of the above products is voluntary and is not required in order to obtain financing or to purchase the vehicle.” So how voluntary is it if the upcharge is applied to all vehicles? Yes of course I was free to leave the dealership at that point and go elsewhere. However, I had just sold my vehicle the day before and my wife cannot take off of work during the week to drive me around looking for honest dealers. In my opinion this practice is deceptive, illegal and in direct violation of the third party’s special notices appears stated in their registration form. I plan on filing a formal written complaint to the Attorney General’s office as well as the Texas Department of Motor Vehicles regarding this deceptive practice. Other than this one significant issue I was pleased with how I was treated. This is a policy instituted by senior management and owners so the folks in the trenches should not be vilified for it. More
Great Work and Zach was professional and kind. I would recommend Peltier Nissan to anyone. I would recommend Peltier Nissan to anyone. More
Everyone is very nice and easy to deal with. They get you in and out promptly,and explain everything they do. They get you in and out promptly,and explain everything they do. More
Mitchell was very helpful and communication was great. Would definitely come back for future needs that may arise. Would definitely come back for future needs that may arise. More
Kendrick Price was great to work with. He took great care of us and made our daughter’s first car purchase pleasant. He took great care of us and made our daughter’s first car purchase pleasant. More
Summer did a great job! Always friendly service and always going the extra mile. I also like the waiting area, snacks and water is always nice. Always friendly service and always going the extra mile. I also like the waiting area, snacks and water is always nice. More

