Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
51 Reviews of Peltier Kia Tyler - Service Center
Sort by
April 29, 2025
Do NOT buy an electric car from Peltier KIA. My EV6 came to a stop after 46,000 miles. It took over a month for a qualified mechanic to come down to Tyler to diagnose the problem. I then had to My EV6 came to a stop after 46,000 miles. It took over a month for a qualified mechanic to come down to Tyler to diagnose the problem. I then had to buy one of their $300 batteries because the brand new battery I had just installed was dead! That was over a month ago. I am still waiting for the replacement part to come in from South Korea. I've been having to rent a vehicle because they don't have a loaner available. Very poor communication with service representative. More
by Jim
Employees Worked With
Steven White
September 03, 2024
I have used their vehicle service 3 times with mixed results. The first time they took care of a recall issue but a separate problem was not evaluated and corrected. A second time on another recall they results. The first time they took care of a recall issue but a separate problem was not evaluated and corrected. A second time on another recall they broke a cover and said nothing about until I discovered it the next day. They replaced the cover after another trip back. The third time my vehicle was in with defective seatbelts and it sat for over a week because they forgot it was in for repair. More
by Ned
Employees Worked With
Emmanuel Bernardon (sales), Arod (service)
August 16, 2024
I find the service department very helpful no matter whom I deal with. The problem I had was with the sales department. I was basically ripped off and ended up buying a car that I really don't like. for the I deal with. The problem I had was with the sales department. I was basically ripped off and ended up buying a car that I really don't like. for the reason I probably will never buy another Kia. More
by lesliermullins
Employees Worked With
A Rod, Steven White
May 15, 2024
Everyone at Peltier Kia Tyler has always been VERY Friendly, eager to help, and answer any questions! I am VERY PLEASED with the service and would recommend Peltier Kia to anyone! Friendly, eager to help, and answer any questions! I am VERY PLEASED with the service and would recommend Peltier Kia to anyone! More
by Doris H Cain
Employees Worked With
Stephen
May 03, 2024
I was pleased with the service I received yesterday and Chris kept me informed on the progress with my car which I appreciated. I will say they are trying to improve their service. Chris kept me informed on the progress with my car which I appreciated. I will say they are trying to improve their service. More
by wortham2005
Employees Worked With
Adrian Bush
