Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Peltier Kia Tyler

Tyler, TX

Overview
Reviews
Vehicles
4.2
207 Reviews
Our main focus at Crown Motor Company is you, the customer. We strive to surpass your expectations every day and we hope we get to prove that to you in the near future. Our motto is: treat everyone like royalty. When you step in the door of Crown Motor Company you can see it in action. Whether you are working with our dedicated, friendly sales staff or heading over to our Service Department to get a quick tune-up, you'll have trouble keeping a smile off your face. Welcome to our website and we hope to see you at the dealership soon.
Contact Dealership

4818 Troup Highway

Tyler, TX

75703

Directions

By Type

Showing 207 reviews

April 29, 2023

they rip people off do not buy from these people their liars...i traded my car off so i would not have to ever deal with these people again...very very crappy service dept..the guy named AROD in service d More

by just me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
arod in sevice dept..
Report | Print
May 01, 2023 -

Peltier Kia Tyler responded

We're sorry to hear that your experience with us was disappointing. This doesn't sound characteristic of the level of service we're known for, and it's disheartening to learn that you felt taken advantage of. We would appreciate the chance to speak with you further about your concerns and see if there's anything we can do to help make things right. Please feel free to reach out to me. Matt Binning - Service Director - 903-581-7688

April 29, 2023

Excellent service. Very polite will be back and would refer this dealership to anyone. When I get ready to trade my souls in it will be with this dealership More

by drbklb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 01, 2023 -

Peltier Kia Tyler responded

We are glad to hear that you had an excellent experience with us! We appreciate your kind words and would be thrilled to assist you with your future trade-in. Thank you for choosing Peltier Kia Tyler and supporting our dealership!

April 17, 2023

I was very happy with the quick and courteous service from Alexandra at Peltier Kia on 4-15-2023. More

by Pattijo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
Report | Print
Apr 18, 2023 -

Peltier Kia Tyler responded

Thank you for the review! We are thrilled to hear that Alexandra delivered such a successful service experience. Drive safely, and we hope to see you back again at Peltier Kia Tyler!

April 10, 2023

Excellent service dept. Service writer The is excellent. She listens well. They have a smooth process when bring a car in for service. More

by garygrounds1330
Recommend Dealer
Yes
Employees Worked With
Tye
Report | Print
Apr 19, 2023 -

Peltier Kia Tyler responded

Thank you for leaving Peltier Kia Tyler this wonderful review and for trusting us with your vehicle's care. It was our pleasure to assist you and perform your vehicle's service! Have a great day and keep us in mind for any future needs!

April 01, 2023

Cody Williams was very professional and friendly I would recommend him to anybody he’s the best More

by Chiquitamalone25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JC Colorossi, Jason Lansford
Report | Print
Apr 03, 2023 -

Peltier Kia Tyler responded

We're happy to hear you enjoyed working with Cody! We'll be sure to pass along your kudos to him. Our team appreciates your business and hopes to see you again at Peltier Kia Tyler!

March 31, 2023

Appointment were scheduled at my convenience,wait time was not long,and my car was repaired to my satisfaction. More

by jray98456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Del Rio
Report | Print
Apr 01, 2023 -

Peltier Kia Tyler responded

Thank you for such a stellar review of Peltier Kia Tyler! We are dedicated to providing our customers with satisfying service and it sounds like we succeeded. Safe travels until we meet again!

January 14, 2023

Vehicles are overpriced and they will lowball you on your trade in. If your looking for a good deal, look elsewhere. More

by Jazha665
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Entire Dealership
Report | Print
Jan 16, 2023 -

Peltier Kia Tyler responded

I am sorry to hear that you were dissatisfied with our pricing, as we strive to remain fair and competitive in that regard. It is disappointing that we were unable to earn your business and, if there is anything we can do to clear things up, I would be more than happy to speak with you directly. Thank you, Bruce Strassburg - General Sales Manager - (903) 581-7688

January 06, 2023

Never heard back in my inquiry on the 92 chevy pickup. I'd say they need to do vetter More

by Royb441974
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No one
Report | Print
Jan 06, 2023 -

Peltier Kia Tyler responded

I am sincerely sorry that you have not heard back from our team. This is not the high standard of communication we strive to offer, and I would like to ensure we get in touch. I will not be able to find your information with the username provided, so please call me directly when you can. Thank you, Josh Hartman - General Manager - 903-581-7688

October 01, 2022

Great buying experience start to finish. Nick was beyond helpful and made sure everything we needed was met. Will definitely be back More

by thenelsons0313
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Owen
Report | Print
Oct 03, 2022 -

Peltier Kia Tyler responded

Congratulations on your new vehicle! We appreciate your business and we will pass along your feedback to Nick. Thank you for choosing Peltier Kia Tyler!

September 20, 2022

Came in late on a Thursday evening and the team worked past closing to make sure both my husband and I got out with new cars! Excellent service and excellent crew! Special shout out to Nick for helping us More

by Audra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Owen
Report | Print
Sep 21, 2022 -

Peltier Kia Tyler responded

Thank you for your review. We are happy to hear that the Peltier Kia Tyler team worked hard to assist you! Congrats on your new cars, enjoy.

1
...
7
8
9
...
21