Peltier Kia Tyler

Customer is great. Willing to help. Knowledgeable. Courteous. Timely. I will recommend this dealership to all who ask Willing to help. Knowledgeable. Courteous. Timely. I will recommend this dealership to all who ask More

DO NOT TRUST THEM! I wish I could give them a lower rating. I talked to 4 different people at Peltier KIa in Tyler. We set up an appointment. Tristan was the sales pers I wish I could give them a lower rating. I talked to 4 different people at Peltier KIa in Tyler. We set up an appointment. Tristan was the sales person i had the most contact with. I had been preapproved days in advance (from several lenders mind you). I did my due diligence and got everything in order. Tristan even said "I'll pull the key for you." Liar. He texted, not called, literal minutes before they opened. I had already been driving there for 45 minutes to the dealership. "We sold the car an hour ago." HOW? Liar. I do NOT recommend this place to anyone and would gladly pay more someplace else. I will spread the word everywhere I can to help people find a more honest group of people. When you say something, mean it. Dealerships are as only as good as their word and everyone I talked to lied to me there. More

Appointment easily made and service department was very professional when I arrived. Was contacted promptly upon completion of service. I am very satisfied with everyone that was involved. professional when I arrived. Was contacted promptly upon completion of service. I am very satisfied with everyone that was involved. More

I have been using this dealership for the past four years and I have to admit it is much better now than when operated by the previous owner. The improvements have been appreciated. A nicer customer waiting and I have to admit it is much better now than when operated by the previous owner. The improvements have been appreciated. A nicer customer waiting area is the most obvious! More

They are very efficient and courteous. They explain how things will go and they always give you updates.I appreciate that they are not trying to sell you something you don’t need vehicles They explain how things will go and they always give you updates.I appreciate that they are not trying to sell you something you don’t need vehicles have enough things to fix through the life of the vehicle More

It was a good ex-president. Our salesman was awsome. Very friendly. Answered all questions Our salesman was awsome. Very friendly. Answered all questions More

They have always been friendly, knowledgeably, helpful, seemed to be concerned about any problem I may have seemed to be concerned about any problem I may have More

They were friendly and the service was great! Each person that I talked to was helpful. I like the video that they do while they explain things to the customer. Each person that I talked to was helpful. I like the video that they do while they explain things to the customer. More

They were friendly and very helpful. My car had several things on the list to take care of and they accomplished everything in a timely way. They also went over things with me as they wo My car had several things on the list to take care of and they accomplished everything in a timely way. They also went over things with me as they worked. More

We had a confirmed appointment to drive a car at 11 on Tuesday with Amanda and 2 text messages confirming THAT appointment the morning of! ONLY to drive 2 and 1/2 hours to be told the car had SOLD the N Tuesday with Amanda and 2 text messages confirming THAT appointment the morning of! ONLY to drive 2 and 1/2 hours to be told the car had SOLD the NIGHT BEFORE....... HORRIBLE Customer Value.... VERY DISAPPOINTING. More