Peltier Kia Longview
Longview, TX
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Excellent repair service My car was restored to same-as-new state with KIA parts after an accident. I feel confident that my car will be the same car that I enjoyed before th My car was restored to same-as-new state with KIA parts after an accident. I feel confident that my car will be the same car that I enjoyed before the accident. Staff was always friendly and helpful. More
Quick service We dropped off our car because they were going too work it in. Lunchtime came and they had already checked everything to get our car ready for a trip. We dropped off our car because they were going too work it in. Lunchtime came and they had already checked everything to get our car ready for a trip. Cody is the best service employee! More
Great Service Had an appointment for Saturday and couldn't make it so they worked me in on Friday at 4 pm. Wow!!!! Thanks for all you guys do!!!! Had an appointment for Saturday and couldn't make it so they worked me in on Friday at 4 pm. Wow!!!! Thanks for all you guys do!!!! More
They were amazing! I had recently become a widow with a teenage daughter. They were amazing at helping me to get my car financed and were great with helping me get the I had recently become a widow with a teenage daughter. They were amazing at helping me to get my car financed and were great with helping me get the best price possible. They were amazing!!! More
15,000 mile checkup I called in advance to make an appointment (thinking I wouldn't be able to get in until next week or beyond), I was able to get in the next day. At I called in advance to make an appointment (thinking I wouldn't be able to get in until next week or beyond), I was able to get in the next day. At my appointment time the first question that was asked to me was "what price were you quoted?", I told him what was said to me when I set my appointment - he agreed. Bottom line I appreciated that he confirmed with me the price in advance so I didn't get the big surprise at the end of WHAT? HOW MUCH? The crew did a great job, done within what I would consider a reasonable amount of time. More
Great service department Cody in service was exceptional!! My car was being fixed and of course I called every hour for an update!! Not only was he nice but explained everythi Cody in service was exceptional!! My car was being fixed and of course I called every hour for an update!! Not only was he nice but explained everything to me and assured me that I was in good hands!! Kudos to Cody and everyone that fixed my car!! More
Oil change-2 yr anniversary They are very friendly and prompt. It was my 2 year anniversary and was given a free oil change and check-up. An update was also done while I was ther They are very friendly and prompt. It was my 2 year anniversary and was given a free oil change and check-up. An update was also done while I was there. More
Fast service Great service when the young attendant is there. Very friendly and not snappy or rude as other attendant is there. Very responsive to issues at time o Great service when the young attendant is there. Very friendly and not snappy or rude as other attendant is there. Very responsive to issues at time of service. Wouldn’t hurt for a complimentary wash for long time customer More
They always take good care of my car! The staff is very courteous and they get me in and out in a timely manner. They always answer all my questions and make me feel valued as a customer. The staff is very courteous and they get me in and out in a timely manner. They always answer all my questions and make me feel valued as a customer. More
Slow, uncooperative, hypocrites My mom and I visited Crown Kia of Longview. They promised over the phone many things such as a full payoff of her truck and my kia (which I bought fro My mom and I visited Crown Kia of Longview. They promised over the phone many things such as a full payoff of her truck and my kia (which I bought from them! Once at the dealership they offered my mom 10k less than what she needed and told her how nice her truck was. They told my mom the deal she got on her truck was highway robbery... Let’s just say the deal didn’t go through and she still owns that truck. On my car they offered me less than what I was promised but I went upside down on my car and bought a Chevy from them. Needless to say they put my car up for sale for more than what I paid for the first time with 40k more miles, and priced it 8k more than what they gave me for it (after telling me it will be hard to sell, needless to say I had many aftermarket features on it, wheels, window tint, touchscreen radio, back up camera etc.) now it’s been 3 months since I’ve had my truck and I haven’t received any paperwork on it, “it’s in the mail” nor I have I received my actual plates, “the states behind” And when I did my down payment they charged me 4K downpaynent rather than only 2k and said that they would give me my money back ONLY if I had proof. More