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Peltier Kia Longview

Longview, TX

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rated
226 Reviews

2001 W Loop 281

Longview, TX

75604

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Showing 226 reviews

November 26, 2018

Excellent repair service My car was restored to same-as-new state with KIA parts after an accident. I feel confident that my car will be the same car that I enjoyed before th More

by thedacook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi Dixon
Nov 27, 2018 -

Peltier Kia Longview responded

Thank you for the review! We're very happy to hear that you put your trust in us, and we're glad you're feeling confident after the repairs. Enjoy your vehicle, and let us know if you need any more assistance!

November 20, 2018

Quick service We dropped off our car because they were going too work it in. Lunchtime came and they had already checked everything to get our car ready for a trip. More

by TIN5109
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
Nov 21, 2018 -

Peltier Kia Longview responded

Thank you for taking the time to review our dealership! We are happy Cody and the team was able to get your car serviced quickly and have you back on the road for your trip. Please let us know anything else we can do for you in the future!

November 19, 2018

Great Service Had an appointment for Saturday and couldn't make it so they worked me in on Friday at 4 pm. Wow!!!! Thanks for all you guys do!!!! More

by ebart4100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jordan
Nov 21, 2018 -

Peltier Kia Longview responded

Thank you for the 5-star review, Bart! We are glad we could get you in even earlier than your appointment. We look forward to serving you again!

November 18, 2018

They were amazing! I had recently become a widow with a teenage daughter. They were amazing at helping me to get my car financed and were great with helping me get the More

by MarceeB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jordan
Nov 21, 2018 -

Peltier Kia Longview responded

Thank you for the fantastic review, Marcee! We are pleased to be able to serve you in your time of need. We wish the best for you and know you will enjoy your new vehicle! Have a wonderful day!

November 17, 2018

15,000 mile checkup I called in advance to make an appointment (thinking I wouldn't be able to get in until next week or beyond), I was able to get in the next day. At More

by PENNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 20, 2018 -

Peltier Kia Longview responded

Thanks for your review! We are so happy to hear that our service team did such a great job taking care of you during your visit. It's a pleasure to be of service to you - we hope to see you again!

November 16, 2018

Great service department Cody in service was exceptional!! My car was being fixed and of course I called every hour for an update!! Not only was he nice but explained everythi More

by ayeshaali23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
November 15, 2018

Oil change-2 yr anniversary They are very friendly and prompt. It was my 2 year anniversary and was given a free oil change and check-up. An update was also done while I was ther More

by rose10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Jacks
Nov 19, 2018 -

Peltier Kia Longview responded

Thank you for the 5-star review, Rose! Happy 2 year anniversary! We are glad you enjoyed your experience with us. We look forward to serving you again!

November 15, 2018

Fast service Great service when the young attendant is there. Very friendly and not snappy or rude as other attendant is there. Very responsive to issues at time o More

by chuyballesteros13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody from seevicet
Nov 19, 2018 -

Peltier Kia Longview responded

That's great to hear! We are great to hear your visit was quick and satisfactory. Also thanks for the feedback! We hope you continue business with us!

November 14, 2018

They always take good care of my car! The staff is very courteous and they get me in and out in a timely manner. They always answer all my questions and make me feel valued as a customer. More

by LAURA.BURNETT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know the service associate who helped me
Nov 16, 2018 -

Peltier Kia Longview responded

Thank you for the review, Laura! We value your feedback on our team members and it makes us happy to hear that they provided you with a great experience. Thanks again and we hope you choose us again for your vehicle needs.

November 13, 2018

Slow, uncooperative, hypocrites My mom and I visited Crown Kia of Longview. They promised over the phone many things such as a full payoff of her truck and my kia (which I bought fro More

by BigBoiBacon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Jordan
Nov 14, 2018 -

Peltier Kia Longview responded

Thank you for telling us about your experience. We are extremely disappointed to hear that there was so much confusion surrounding your trade-in process and your purchase. We try our very best to make the car-buying process as easy and as transparent as possible and we are sorry to hear that your experience didn’t reflect these values. Sometimes it does take some time to get new purchase paperwork back from the state but we would love to clear up any questions that you have and work with you to improve your further experience with us. Please contact us at your convenience.

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