Peltier Kia Longview

Awesome Mr. RJ was great!!! He will work to get you what you want, he makes sure you understand everything about the car and paper work before you commit to i Mr. RJ was great!!! He will work to get you what you want, he makes sure you understand everything about the car and paper work before you commit to it. You can tell he loves his job cause he makes the customers feel welcome and like family. Keep up the good work Mr.RJ More

Good service and good employee, time of service, friendly, availability, clean place, food, vending machine, price, okay good people also o run out of words. and good employee, time of service, friendly, availability, clean place, food, vending machine, price, okay good people also o run out of words. More

Service Experence Crown always meets or exceeds expectations. The service goes as discussed with the service writer. I do not appreciate Kia putting a word minum on a Crown always meets or exceeds expectations. The service goes as discussed with the service writer. I do not appreciate Kia putting a word minum on a voluntary review. More

Good help from service center. Not so much from sales. I bought a vehicle on October 26. I was given temp tags expiring December 25. Thanksgiving came and I still had not received my plates. I called Crown I bought a vehicle on October 26. I was given temp tags expiring December 25. Thanksgiving came and I still had not received my plates. I called Crown Kia and was assured they would arrive on time. Christmas came, and still no plates. I called again and this time was informed that the car had to be inspected by their service dept. before plates could be issue. This was not eplained to me at purchase. In fact, when I bought the car, I was asked to leave it at the lot one more day. That would have been plenty of time to inspect it. On Dec. 28, I brought the car in for inspection. The service center took very good care of us. The crew member was very polite, and service was prompt. I then went to the front desk to get new temporary tags since the first ones were now expired. I was told a sales associate had to put the tag on my car. But all sales people were in a meeting so I had to wait. They all shuffled out of their meeting, and none were too eager to help me. One finally agreed and asked the receptionist for the cordless drill. The battery was dead. Then the salespeople were all called back into a meeting, and the receptionist plugged the battery in to charge. Some time later the sales people came out again. The sales person who agreed to help me checked the battery. Still dead so she went to her desk without ever saying a word to me. Another sales person walked by and I asked him if I could just have a screwdriver. He went and opened a desk drawer and said he didn't have one. I was visibly frustrated by this point, and then a third salesperson yelled to the first two to "go to the service dept and get a screwdriver so this gentleman can leave!" So she came back with the screwdriver, but I still had to wait even longer because the receptionist had not yet printed and laminated my new temp tag. So my experience with the service dept itself was very pleasant, but my whole overall experience was very UNpleasant! *note: I checked Patrick Stewart''s name below. He sold e the car, but on this visit I was told he no longer is with the company. I did not get the names of any of the others. More

Service The service response has always been prompt. Paul and his team immediately reviewed my car and each time it went down have me an honest answer The service response has always been prompt. Paul and his team immediately reviewed my car and each time it went down have me an honest answer More

15000 mile setvice They did the service as requested and also tried to locate the problem I was having with my cruise control. They vacuumed and washed my car too. They did the service as requested and also tried to locate the problem I was having with my cruise control. They vacuumed and washed my car too. More

Super Customer Service I had a great car buying experience at Crown Kia of Longview. Ignacio, Joe, and Wes were a pleasure to deal with. I will definitely consider them for I had a great car buying experience at Crown Kia of Longview. Ignacio, Joe, and Wes were a pleasure to deal with. I will definitely consider them for all of my future automobile needs! More

Sales staff was very personable! We were treated and treated like long time friends. The entire experience was comfortable and never felt pushy. The sales and showroom area was kept c We were treated and treated like long time friends. The entire experience was comfortable and never felt pushy. The sales and showroom area was kept clean and well lit. More