Back

Peltier Kia Longview

Longview, TX

not yet
rated
226 Reviews

2001 W Loop 281

Longview, TX

75604

Directions

By Type

Showing 226 reviews

September 03, 2017

Disappointed We bought 2 cars in the same week. Both cars have broken down. Both bring brand new cars! Very slow at getting back to you. My 2017 Kia Forte has brok More

by Maliyah21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rj
Sep 07, 2017 -

Peltier Kia Longview responded

Maliyah, thank you so much for the feedback of your experience here at Crown Kia of Longview. We can imagine how frustrating it must be to have two new vehicles break down. Please call Chris Rockett when you can so we can discuss this situation and work to satisfy you. Thank you.

March 24, 2017

verry disapointed sales person jeremy washington and sales manager Jason Williams both lied to me. i was told the truck i purchased was a non accident vehicle only to f More

by budy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy Washington) (Jason Williams)
September 12, 2016

Worst Buying Experience After numerous lies and return trips, we left empty handed. We were told one thing and at closing nothing was what we agreed on. Very unprofessional More

by Michael Betts
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
RJ and Mike
Sep 26, 2016 -

Peltier Kia Longview responded

Michael, thank you for taking the time to reach out to us about your experience here at Crown Kia of Longview. We are very sorry to hear of your disappointment with your experience. At the Crown family of dealerships, we aim to provide our customers with the best service possible. We would like to work with you to earn your satisfaction. Please call Jason Williams at 903-530-3091 so we can work with you.

August 28, 2016

Very disappointed When I arrived at this dealership, everything was great. I was greeted almost immediately. Nick listened to my concerns and everything I wanted in the More

by Football99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
Sep 01, 2016 -

Peltier Kia Longview responded

Thank you so much for taking the time to leave your review of your recent experience here at Crown Kia of Longview. Feedback is vital to our everyday operations because it helps us identify the areas we need to improve in order to earn the complete satisfaction of our customers. At the Crown family of dealerships, we aim to provide our customers with purchase experiences that are marked by transparent pricing and pressure-free sales tactics. We're so sorry to hear that you were made to feel as if purchasing your dream car was a now-or-never situation. Please give Jason Williams, our sales manager, a call when you can at (903) 759-4667 so we can discuss this situation and work to resolve your concerns. Thank you so much for bringing this to our attention.

June 30, 2016

Friendly and flexible Our second car purchase from Crown, and both times they were helpful and patient, and helped us get a car that we wanted. More

by Nate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CT Walker
Jul 11, 2016 -

Peltier Kia Longview responded

Nate, congratulations on the purchase of your new car - your second from Crown Kia of Longview!

June 19, 2016

Great! Ct walker was a great salesman very down to earth and helped me threw any questions I asked him if he didn't know he found out threw somone else ..lov More

by Lisa1881
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ct walker
Jul 11, 2016 -

Peltier Kia Longview responded

Lisa, we're very pleased to hear that CT took such excellent care of you! We know he was pleased he could thoroughly educate you during the car-buying process.

...
23