Peltier Ford
Longview, TX
Filter Reviews by Keyword
By Type
1,185 Reviews of Peltier Ford
She went above and beyond to accommodate us. I’d Recommend her to others and our friends as well. We left feeling like part of Pegues Hurst’s family. I’d Recommend her to others and our friends as well. We left feeling like part of Pegues Hurst’s family. More
Worst parts department I have ever been in. I went to purchase brake pads for my vehicle after I had called them to verify that they had them in stock. Was told yes they were in stock $162.00 t I went to purchase brake pads for my vehicle after I had called them to verify that they had them in stock. Was told yes they were in stock $162.00 tax included. Parts person went pulled off shelf, printed invoice for $185.00. When I questioned the price and told them I had called and been told $162.00 the parts person said “ do you want these brake pads or not, if you don’t I can put them back in stock and you can go somewhere else”. I was flabbergasted that the man was so blatant. I have purchased several vehicles from this dealership but maybe not again. Pegueshurst needs to understand that they are not the only Ford dealer in the area. Customer service like this is not how you keep customers coming back. More
The staff up there is so awesome! They were understanding of my situation and stayed after hours to help me complete the deal! Susan was amazing and very patient and helpful! I will b They were understanding of my situation and stayed after hours to help me complete the deal! Susan was amazing and very patient and helpful! I will be recommending people to this dealership More
Amazing service and susan was outstanding! !! She made buying a car feel like a piece of cake. i definitely recommend her and this dealership! Everyone was super nice and welcoming. Perfection! !! She made buying a car feel like a piece of cake. i definitely recommend her and this dealership! Everyone was super nice and welcoming. Perfection! More
I want to thank Kevin, Susan, and Randy for a wonderful experience at Pegues-Hurst Ford in Longview, Tx. Kevin seamlessly guided me through the process of custom ordering my Outer Banks 2022 Bronco Sport. experience at Pegues-Hurst Ford in Longview, Tx. Kevin seamlessly guided me through the process of custom ordering my Outer Banks 2022 Bronco Sport. He and Susan were in constant contact with me on the status of my vehicle during production. Once it arrived they both made sure everything was ready to go. Randy made the financing process quick and easy. I highly recommend them, and will send everyone thinking about purchasing a vehicle their way. Thank you Pegues-Hurst team! And....BTW....I'm LOVING my new Bronco Sport!! Definitely worth the wait!! More