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Peltier Ford
Longview, TX
1,185 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,185 Reviews of Peltier Ford
June 22, 2020
A special thanks to Kelly Bates and Pegues Hurst Ford for another wonderful car buying experience. I am looking forward to the next car deal. Thanks another wonderful car buying experience. I am looking forward to the next car deal. Thanks More
by Rick40
Employees Worked With
Kelly Bates
June 19, 2020
Mr. Elias Diaz has helped me get two vehicles from Pegeus Hurst great salesman. Service after the sale has always been good also. Thank y’all. Hurst great salesman. Service after the sale has always been good also. Thank y’all. More
by lancehill36
Employees Worked With
Elias Diaz, Larry Harris
June 12, 2020
Had very good experience. Elias Diaz was very nice and courteous. No pressure at all. I would recommend the dealership and Elias Diaz. Everything went very well. courteous. No pressure at all. I would recommend the dealership and Elias Diaz. Everything went very well. More
by shirleycrs
Employees Worked With
Elias Diaz
June 08, 2020
Super star sales professional! This is my 4 th or 5Th vehicle to lease or purchase from him and the experience gets better every time! knowledge, skills, abilities; Robert has it all and his customers kn vehicle to lease or purchase from him and the experience gets better every time! knowledge, skills, abilities; Robert has it all and his customers know and appreciate it! Never had a bad experience at Pegues Hurst Ford. Top notch professionals in every detail. They always take care of the customer and always make sure their satisfied. More
by Doctor of Real Estate
Employees Worked With
Robert Dragisic
June 07, 2020
Great experience at Pegues Hurst Ford I want everyone to know that I went to several different car dealerships in different cities to purchase a truck and they kept on turning me down beca I want everyone to know that I went to several different car dealerships in different cities to purchase a truck and they kept on turning me down because I had a certain amount of money. I was about to give up but I went to Pegeus Hurst Ford in Longview Tx. There I met Elias Diaz the Salesman there in the used section of the dealership. He was very nice and did everything that he could do to get me in a truck with the money I had to work with. I would recommend anyone that needs a new or used vehicle to go see these good people they will treat you right. I give Elias Dias 5 STARS For A+ work. I got the Truck I wanted at a price I could afford. More
by candyman1137
Employees Worked With
Elias Diaz
June 06, 2020
Friendly, Honest, Trustworthy Dealership Sales Consultant, Kelly Bates, was extremely accommodating and flexible in working with me. He allowed me to shop at my own pace, without being pushy Sales Consultant, Kelly Bates, was extremely accommodating and flexible in working with me. He allowed me to shop at my own pace, without being pushy or aggressive. He answered all my questions and was a great asset in helping me from start to finish in my car purchase. Financing was a breeze thanks to Randy. I’m over the moon happy with my new purchase and couldn’t have asked for better. My mother purchased me a car from Pegues-Hurst Ford when I was a young lady and now here I am decades later purchasing my own from my good, ole, hometown dealership, Pegues-Hurst Ford. Thank you so much! More
by Mary B.
Employees Worked With
Randy Larson, Kelly Bates
May 26, 2020
UNETHICAL DEALERSHIP. BEWARE! Below you will read about how Pegues-Hurst Ford uses unethical business practices of showing one price on their website and not honoring it once you a Below you will read about how Pegues-Hurst Ford uses unethical business practices of showing one price on their website and not honoring it once you are in the store. Worse than the classic bait and switch, they allow you to believe you will receive that price until you have finished the paperwork but then will inform you they will not honor their own price. Even with cash down, they will refuse your business unless you are willing to pay them extra money. This is how it happened to me: On Monday I went to Pegues-Hurst Ford in Longview to purchase a Ford Explorer. I had been communicating with a Sales Consultant since Wednesday the week before and had the deal worked out. Nothing special, just what they had on their website including the specials Ford is currently running. I had discussed with the Sales Consultant when the best day to come in to purchase it would be and we settled on Monday. So, I called in the morning and let him know that I would be that way in an hour. It is about an hour drive to Longview from Tyler. I loaded up the wife and kids to take me over so I could drive the new car home. On arrival at Pegues-Hurst Ford the Sales Consultant I had been working with was busy with another customer so he gave me the keys to the Explorer and my wife took it for a test drive (it was supposed to be her new car.) She loved it and we agreed that was the one we wanted. At this point, I consulted with my Sales Consultant and he said he didn’t think there would be any issues so I sent my wife home with our 2 and 5 year old kids so they didn’t have to wait around for the paperwork process. Fast forward to an hour later, my family is home and the sales consultant was free to do the paperwork. Again, we had pretty much worked everything out on the phone so I figured it would be quick by car sales standards. Then the first issue comes up; the finance manager is backed up and I would not be able to sign the finance paperwork until the following day. We worked through it and Pegues-Hurst would send someone to me with the paperwork, but I would take the car home that night. Works for me. Second issue; the detail people had left for the day so if I wanted the car cleaned, I would have to bring it back. Again, frustrating but I could live with it. The Explorer had been sitting on the lot a while, so it was filthy on the outside and had noticeable signs of others test driving it on the inside. At this point I’m still ready to make the deal and drive the car home. The biggest issue came when we finished the agreement for purchase. I signed the paperwork to purchase the vehicle for $42,325 with $3000 in Ford incentives just like the website says. I planned to put $10,000 down and finance the rest through Ford. The Sales Consultant takes the paperwork over to the manager and they have a discussion. I figured something was up because it took a while. When the Sales Consultant returned, he informed me they could NOT sell me the car for the price listed on their website. The website, THEIR website, was wrong. He told me the website already had the incentives worked in even though it CLEARLY states the incentives are not worked in. The manager comes over and states the same thing. They give me a new sales agreement with the $3000 removed making the car a $45,325 vehicle. NO DEAL! After a whole day at the dealership, I had to call my wife to drive back from Tyler to Longview with our kids in tow to pick me up. The day was a waste. I have purchased many cars from different Ford dealerships. All my vehicles have been Fords or Mercurys. I have never seen such a case of BAIT & SWITCH. To not honor the prices on your OWN website is beyond UNETHICAL. It is downright criminal. As a loyal Ford customer, I am appalled that Ford allows any of their dealerships to operate in this fashion. All I can suggest is you spend your money elsewhere. Do not trust this dealership. They have no interest in gaining or retaining customers. More
by Greg Udolph
Employees Worked With
Kelly Bates, David Linseisen
May 22, 2020
Awesome!!! No slimey dealer vibes, No hassle, and a good price. Very quick and professional! I will definitely use Pegues for all my future vehicle purchases. price. Very quick and professional! I will definitely use Pegues for all my future vehicle purchases. More
by kevinshort1984
Employees Worked With
Robert Dragisic
May 20, 2020
Great Vehicle Purchasing Experience We had a really pleasant vehicle purchasing experience with Pegues-Hurst Ford. After finding the truck that we were looking for via an internet search We had a really pleasant vehicle purchasing experience with Pegues-Hurst Ford. After finding the truck that we were looking for via an internet search we had the pleasure of working with Steven Detro who made the entire process very straightforward. Their prices and their honest approach to sales really set them apart and that made it well worth the drive from the DFW metro area. Steven and the Finance Manager Randy Larson had everything ready for us when we arrived and the entire transaction was stress free and there were no surprises. Randy had a great sense of humor and patiently waited while my wife read through every bit of fine print. Overall I would not hesitate to recommend Pegues-Hurst to anyone. More
by Chris C
Employees Worked With
Randy Larson, Steven Detro
April 30, 2020
The only guy to purchase a Ford fromcouldn’t have been The only guy to purchase a Ford from couldn’t have been easier. It took about an Hour for all paperwork to be complete, would recommend Robert to a The only guy to purchase a Ford from couldn’t have been easier. It took about an Hour for all paperwork to be complete, would recommend Robert to anyone. More
by kevin
Employees Worked With
Robert Dragisic
