Peltier Ford

Scheduled service twice at 7:30am waited all day both times to only be told it would be sometime the next day. What is the point of an appointment? times to only be told it would be sometime the next day. What is the point of an appointment? More

Bought a vehicle in May 2024, then found out in July that our paperwork was never filed with the state, so now we have a new truck that we can't drive and no one at the dealership seems interested in doing a our paperwork was never filed with the state, so now we have a new truck that we can't drive and no one at the dealership seems interested in doing anything about it. Next step is to initiate a consumer fraud complaint with the state attorney general. More

Our buying experience was perfect. So easy and positive. Susan was so helpful. Did not rush us and answered all our questions or got us the answer. Could not have been happier. A++. So easy and positive. Susan was so helpful. Did not rush us and answered all our questions or got us the answer. Could not have been happier. A++. More

Have bought several vehicles since 1980. Has been a positive experience every time. Like the "no pressure" approach used by salesmen. Has been a positive experience every time. Like the "no pressure" approach used by salesmen. More

The salesman was great and very helpful in details showing and explaining all aspects of the vehicle showing and explaining all aspects of the vehicle More

Clean professional and super helpful. Susan did a great job and is by far the best salesperson I’ve ever worked with! Susan did a great job and is by far the best salesperson I’ve ever worked with! More

This dealership takes care of their customers not only during the sale but afterwards. My sales Lady is first class and the sales manager treats my small business like I am one of his most important custo during the sale but afterwards. My sales Lady is first class and the sales manager treats my small business like I am one of his most important customers. More

Susan Schooley was very helpful in the sales process. She was friendly and not pushy. Would recommend her. She was friendly and not pushy. Would recommend her. More

My salesman Elias was very good and helpful to work with and did everything he said he was going to do. and did everything he said he was going to do. More

Worst car buying experience of my life. It took 6 hours to sign the paperwork. We were told if we left the dealership to get our kid’s some food we would lose our place in line. I was told It took 6 hours to sign the paperwork. We were told if we left the dealership to get our kid’s some food we would lose our place in line. I was told by the salesguy Mark that I did not have patience when I asked for a time update after 2 hours and was yelled at by three grown men when I asked for an update (including by the general manager) after 5 hours. I started crying after being yelled at (I am a woman) and was told I had no reason to be upset because they warned me to wild take a while…who would have thought 6 hours? I never raised my voice, swore or made demands. I just wanted to take care of my kids. We were buying a car because our family vehicle started giving us problems in a cross-country trip. We were at their mercy and they took advantage of our situation. We never asked to cut in line to sign paperwork, we just wanted to know an estimated time so we could take care of our kids. However, they accused us of being unreasonable, even after 5 hours of waiting. The people in the dealership bragged about being a family-owned, Christian dealership, but what we experienced was anything but. We reached out to the owner, but no one made an effort to seek us out to apologize. I was truly shocked by how they treated us and embarrassed they label themselves a Christian dealership after their hostility. More