Peltier Chevrolet

We live in Longview but drove to Tyler to look for a used vehicle. We knew our situation was not good, but when we got to Peltier, our salesman assured us that he could find something for us. He instead ke vehicle. We knew our situation was not good, but when we got to Peltier, our salesman assured us that he could find something for us. He instead kept running us into dead ends. He had us drive to Tyler on 4 different occasions, and each time we left more frustrated than the time before. We were NEVER able to get a hold of him because he would not return our calls to the dealership, and would never return messages on his cell phone. The only way to communicate with him was driving to Tyler. He also lied to us by saying that they had bought a vehicle for us at auction. He told us that it would be there Saturday at the latest. We called him ALL DAY on Saturday to find out if it had arrived yet and he never answered. We of course had to drive to Tyler to talk to him. He said that it had not come in yet, but that it would be there on Monday. We tried to call him Monday, and once again he had not returned our call, so we drove to Tyler again. When we arrived that afternoon, the other salesmen told us that he went to Lufkin to pick up our vehicle. One of the salesmen were able to get a hold of him, and he tslked to us on the phone and said he would be back later that afternoon. We waited around Tyler for 4 hours on him to get back, and when he got back, he said that the vehicle that they sent smelled of smoke so he left it there. Then he went and talked to another couple who had the same type of vehicle we wanted on his truck. (Another words, he thought that he was talking to them on the phone, and then when he realized that he messed up, he said that our car smelled like smoke). I believe that he either did not get us a car at auction, or he sold it that Saturday before we got there. Either way, if he had been honest with us, or EVER called us back, then it would be a different story. Instead we make 4 trips to Tyler and spend over 15 hours at the dealership so he can blow wind up our butts. Monday evening, I was so mad that I wanted to quit my search but I tried one more place. Longhorn Ford in Mineola, Texas was EXTREMELY helpful and understood our situation completely. Our dealer was Jeremy May, and he had us in and out within 3 hours in our fully loaded 2009 Z71 Tahoe. No problem at all! Thank God for LONGHORN FORD! More