Peltier Chevrolet
Tyler, TX
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Easy! Friendly service personnel...Cindy My Traverse needed brakes...the price was a little high but we knew you would have the parts needed and service center is in a convenient location. My Traverse needed brakes...the price was a little high but we knew you would have the parts needed and service center is in a convenient location. More
Great experience with my 2017 Siverado Texas Edition I bought my 2017 Silverado Texas Edition on 9/12/2017 and could not have been more impressed with the service and professionalism by the entire staff I bought my 2017 Silverado Texas Edition on 9/12/2017 and could not have been more impressed with the service and professionalism by the entire staff at Peltier. My salesman David Eck was great to work with. He made sure all was taken care of before driving away. It was a rare pleasure. Keep up the good work. Jim More
Repair Service My wife and I had purchased a couch expecting to load it in the pickup and be on our way home direct from Sam's. I had moved the pickup to the loading My wife and I had purchased a couch expecting to load it in the pickup and be on our way home direct from Sam's. I had moved the pickup to the loading zone and to my surprise I could not open the tailgate. We were disappointed in not being able to load and depart for home an hours drive away. We planned on making another trip to Tyler just to pick up the couch in another vehicle. We would still have a problem with the tailgate not opening. My wife used her phone to locate Peltier Chevrolet, a local dealer, We drove to the dealership and entered the service area. I was totally surprised to see the massive shop area and the service writers in a bright clean well managed area. We were greeted promptly and courteously. After signing in and describing the problem we were escorted to the lounge waiting area. In a short time we were called and notified that our problem had been corrected. The time required to repair the broken part was minimal as well as the cost. We were very pleased with the service and cost. This saved us a return trip to Tyler in a busy schedule just to pick up the couch we had purchased. I told my wife that if and when I needed a new pickup, Peltier Chevrolet, Inc., would be my chosen dealership rather than a local home town dealer. I naturally assumed the sales force would be just as competitive as the quality of service. Thanks for the quality service. More
Oil change I had some questions regarding the specifications of the oil used in my truck. Comparing the parts number on my invoice to information available on-l I had some questions regarding the specifications of the oil used in my truck. Comparing the parts number on my invoice to information available on-line I was afraid the wrong oil had been used. They were very accommodating and patient in explaining to me that everything was good, More
veey pleased I bought this car using texting. Salesman was great to work with and so was the finance lady. I live in Houston and lost my cars to the flood. I didn' I bought this car using texting. Salesman was great to work with and so was the finance lady. I live in Houston and lost my cars to the flood. I didn't find the sales staff in Houston to be helpful. They knew they were selling cars no matter what and had no personal interaction. I will recommend my friends to peltier and I will return as well. Barry More
Great Service Chris Kelly did an amazing job on getting me in my new car he took the time to take me to the service department and then show me all the features a Chris Kelly did an amazing job on getting me in my new car he took the time to take me to the service department and then show me all the features about car. More
Awesome new purchase It was exciting to have a new vehicle purchase at this location. Once again the sales consultant and mangers were wonderful. It sometimes can seem to It was exciting to have a new vehicle purchase at this location. Once again the sales consultant and mangers were wonderful. It sometimes can seem to be a lot of pressure trying to narrow down the best decision for your prurchase. And I appreciate the ability to communicate and receive answers to my questions. More
Great place to get a new car! I have trouble seeing at night after several eye surgeries. I was very thankful that Maury let me take the camaro home for the night to drive and see I have trouble seeing at night after several eye surgeries. I was very thankful that Maury let me take the camaro home for the night to drive and see if I could see when I have to drive at night. I was afraid since we lived so far away that trying it over night wouldn't be possible. This is a great place to buy a car! More
Excellent service Our experience was excellent when we purchased a pickup and car all in same week. Tony Richardson , our salesman was great. Hebwaa very friendly and Our experience was excellent when we purchased a pickup and car all in same week. Tony Richardson , our salesman was great. Hebwaa very friendly and very helpful. Floyd (manager ) also very nice amd friendly and helpful. Dustin in finance was excellent!! Thank u More
Unexpected, Great Wrote a review the other day (I don't think it went through) and I had names of the female rep's that helped me with the 1st vehicle (Chevy Avalanche) Wrote a review the other day (I don't think it went through) and I had names of the female rep's that helped me with the 1st vehicle (Chevy Avalanche) it was sold to auction. A second female rep called me about another vehicle that I might (2010 Dodge Ram) like so she set me up to see Jeremy Barr (Former Marine and State Trooper). Had an issue with financing due to mileage. Jeremy recommended a 2012 Dodge Ram (that just came in) with only 68k. Just a little more then I wanted to spend but I love it. If you want to hear a story about team work, hear it is... I'm sure Jeremy knows the names of the female reps. he introduced me to them. Thanks Again Alexander Magallon MSgt USMC Ret. More