Pellegrino Chevrolet - Service Center
Westville, NJ
144 Reviews of Pellegrino Chevrolet - Service Center
This is my first experience with Chevrolet. The service was excellent! I just had the quick express first time oil change and maintenance. I waited in their comfortable lounge and it was done i The service was excellent! I just had the quick express first time oil change and maintenance. I waited in their comfortable lounge and it was done in no time. Very happy with my service! More
The service department went out of their way to fix a recall notice which involved the auto module on my 2023 Colorado. The knowledge of the mechanic Curtis who stayed with the update until reaching all recall notice which involved the auto module on my 2023 Colorado. The knowledge of the mechanic Curtis who stayed with the update until reaching all 13 module reprograms was very commendable. I highly thank Frank at the service desk for taking the time to update me throughout this process. I want to recommend Pellegrino Chevy's sales and service departments and sales representatives for work you may need done in the future or for a new vehicle and great experience with the service you may need. More
Always the best Family feel when we buy our cars from Pellegrino, we love Michelle! Pellegrino, we love Michelle! More
Not sure I understand how “service” of an oil change & tire rotation takes 3hrs plus. Appt was at 10, I had it there early, called at 12 for them to say “should be done in a little” called again at 1 “jus tire rotation takes 3hrs plus. Appt was at 10, I had it there early, called at 12 for them to say “should be done in a little” called again at 1 “just finishing up need to do paperwork” More
Oil change and tire rotation in under an hour. Not bad for being at a dealership. The employees I interacted with are friendly Joe Frank , Jackie and Lee all treat me as a valued customer during t Not bad for being at a dealership. The employees I interacted with are friendly Joe Frank , Jackie and Lee all treat me as a valued customer during this visit . More
Always fantastic service here. They take the time to listen to the customer. You really feel important here. Gregg, Joe, Frank and Steve the manager haven’t let me down. They take the time to listen to the customer. You really feel important here. Gregg, Joe, Frank and Steve the manager haven’t let me down. More
Well meaning people but more like a neighborhood mechanic and not the standard I’d expect from a dealership. I had to bring my car in twice to investigate a creaking sound that the did eventually fix under w and not the standard I’d expect from a dealership. I had to bring my car in twice to investigate a creaking sound that the did eventually fix under warranty but I also wanted the wipers replaced but even after a week they can’t get any in. Even ordering them from the warehouse is supposedly out of stock. Year all the while Amazon has them in stock and offered next day delivery. There’s often one one or two service managers and they need to track down my car every time a little unsure where it is. Again not horrible but not nearly as organized as I expect for a dealership. More