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Pellegrino Buick GMC - Service Center

Williamstown, NJ

4.5
181 Reviews

181 Reviews of Pellegrino Buick GMC - Service Center

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October 26, 2022

They failed to service. my truck on a routine service, didn't top off all fluids More

by GOALIE328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Oct 31, 2022 -

Pellegrino Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. Please contact us at (856)-629-0101 when you have an opportunity, and we will be more than happy to try and turn your experience around. Service Manager, Steve Perkins, at 856-629-0101 or stevep@pellegrinopbg.com

October 04, 2022

Thank you Lou, for helping me with the purchase of my Acadia. Always, makes the car buying experience quick and easy. More

by bobbi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Pellegrino Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Pellegrino Buick GMC, INC.. We hope you have a great day!

September 29, 2022

Shawn was excellent. Very straight forward and honest. The entire experience from start to finish was very easy. THere were no twists or turns and everyone was very pl More

by smitty7973
Recommend Dealer
Yes
Employees Worked With
Shawn Lukac
Oct 04, 2022 -

Pellegrino Buick GMC responded

We're happy you found our staff Shawn to be so supportive during your experience here at Pellegrino Buick GMC, INC.. We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2022

Lou is the best. Made the experience with buying a new car very easy. Thanks More

by TRACYHOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eva Edmonds
Sep 07, 2022 -

Pellegrino Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

August 17, 2022

First review I’ve ever written in my life because the service and the communication was so horrible. Do your due diligence and read the reviews regarding the service department. Zero communication, zero More

by Bvand23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Department
Aug 23, 2022 -

Pellegrino Buick GMC responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to our Service Manager, Steve Perkins, at 856-629-0101 or stevep@pellegrinopbg.com at your earliest convenience to discuss how we can turn your experience into a positive one. Take care!

July 30, 2022

Buick now has 120,000 miles on it and has been serviced by dealer regularly. Service has always been great. Staff are courteous and considerate. Prices are reasonable. Complaints or problems are rare and a More

by cwp338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Coalson
Aug 03, 2022 -

Pellegrino Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 24, 2022

Always a pleasure doing any kind of business at Pellegrino as I have bought several vehicles from them over the years.. More

by C.FAHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni
May 26, 2022 -

Pellegrino Buick GMC responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2022

Lue did a great job of explaining everything about my new truck. Totally good experience More

by CLAFFERTY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Haltzman
May 19, 2022 -

Pellegrino Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2022

Excellent service department was prompt and thorough dealing with my Buick Encore Very pleased with the service department More

by MARGJOSEPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get service person’s name, Mark Haltzman
May 16, 2022 -

Pellegrino Buick GMC responded

Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

February 24, 2022

Service is always great at Pellegrino and I been going there a long time, only complaint I have is lately it’s taking 10-14 days just to get in for an oil change, what happened to express lube? More

by MICHAEL.OLSEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept-Not sure of her name, she was excellent
Feb 26, 2022 -

Pellegrino Buick GMC responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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