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Pellegrino Buick GMC - Service Center

Williamstown, NJ

4.5
181 Reviews
Call Service Center (856) 629-0101

182 Reviews of Pellegrino Buick GMC - Service Center

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November 29, 2022

Replaced the transmission which is fine but failed to repair the tire warning issue that could have been completed while waiting for the transmission delivery. Also no written warranty on the transmissio More

by FHART465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No
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Dec 01, 2022 -

Pellegrino Buick GMC responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (856) 237-1227 when you have an opportunity, and we will be more than happy to try and turn your experience around.

November 24, 2022

Our family has used this dealership since 1988. They have always done us right whether is for a purchase or service. Long term relationships pay off. More

by Wayne Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Fahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carol Coalson
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Nov 25, 2022 -

Pellegrino Buick GMC responded

Wayne, thank you for your kind review; we are happy to pass along your comments to the team here at Pellegrino Buick GMC, INC.! We look forward to your next visit! Take care!

November 16, 2022

I had a good experience. There were many friendly and knowledgeable persons available in service and the show room. Thank you. More

by MPOWELL56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Report | Print
Nov 21, 2022 -

Pellegrino Buick GMC responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2022

Very pleasant people to deal with. Very informative and got my truck done in a timely manner. More

by AZFAMILY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Nov 17, 2022 -

Pellegrino Buick GMC responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

November 10, 2022

They do not know how to schedule. Always new people at service desk. Do not keep you informed. More

by MONIZ131
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service desk
Report | Print
Nov 15, 2022 -

Pellegrino Buick GMC responded

We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

November 09, 2022

Pleasant an caring staff will be back for my next oil change an tire rotation More

by 8554bw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 14, 2022 -

Pellegrino Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Pellegrino Buick GMC, INC.. We hope you have a great day!

November 04, 2022

Nothing special to write this time. Just a basic oil change and tire rotation. thanks More

by ghast82
Recommend Dealer
Yes
Employees Worked With
Lou Cerota
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2022 -

Pellegrino Buick GMC responded

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

November 04, 2022

I had to request a loaner car and the car that was provided smelled of cigarette smoke. This was the third time our vehicle was serviced for the same issue within two months. Not happy with the servic More

by Npalumbo24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Nov 08, 2022 -

Pellegrino Buick GMC responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to our Service Manager, Steve Perkins, at 856-629-0101 or stevep@pellegrinopbg.com at your earliest convenience to discuss how we can turn your experience into a positive one.

November 04, 2022

Maurice always works on my car when it's time for service. He always takes great care and treats it as if it were his own. Can't say enough good things! More

by bepetty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurice
Report | Print
Nov 08, 2022 -

Pellegrino Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to Maurice here at Pellegrino Buick GMC, INC.! We hope to see you soon!

October 31, 2022

Service dept did a great job. Toni works well with people. Had all the paperwork ready on time. More

by DOLAN_ED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Service/
Report | Print
Nov 04, 2022 -

Pellegrino Buick GMC responded

We're happy you found our staff to be so supportive during your experience here at Pellegrino Buick GMC, INC.. Thank you, and have a fantastic day!

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