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Pella Cars

Spencerport, NY

5.0
22 Reviews

5236 W Ridge Rd Suite C

Spencerport, NY

14559

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Showing 22 reviews

September 13, 2024

This was the best car-buying experience I've ever had in 30 years. Drew clearly loves what he does and was focused on helping me find a replacement car for my son. No pressure, and a clear process with inte More

by Marya
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Carapella
August 08, 2024

I wish I had started my search with Pella Cars. First, it is not a typical car dealer. The owner, Drew, creates video walk-around videos of the cars. He is very upfront with the potential issues More

by TonyDeWonderful
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew
April 28, 2024

Very prompt to respond to all correspondence. Very knowledgeable about the vehicles for sale. I have only had the car two days, but appears to be very reliable. The car was as advertised and drew More

by LJ
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew
March 14, 2024

Just bought a 05 prius and had a great experience. Drew is honest and upfront about what's wrong, what needs to be addressed, and what to look out keep in mind for any other future issues that may occ More

by Marvinwkim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
March 02, 2024

I've been looking for a car in my range for about 3 months now. I saw a few different dealers but Drew is the ONLY one who did not pressure me into anything nor did he attempt to sell me a car I had no More

by rebecca.dryja
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew
January 09, 2024

5 stars is not enough! As a single mom, searching and searching for a reliable car for my daughter and coming across such dishonest people, we were so lucky to have found D More

by alaleach69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
September 14, 2023

Hands down, this is the BEST service I've EVER received ANYWHERE! Drew went above and beyond in all aspects, including but not limited to: swapping my tires out on my old car when the one looked a little s More

by smsadowsk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
June 16, 2023

Stopped by on a Saturday and Drew just happened to be there. We talked for a bit then he just let me look at what he had which is always nice. We talked again and he offered to let me take a test drive e More

by nutsin14420
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew
June 14, 2023

Drew is fantastic! Easy to work with, knows his cars well and willing to go the extra mile. A good & kind car salesman is certianly hard to come by. More

by wesleyaou
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew Carapella
May 10, 2023

Absolutely fantastic dealership. Find first car for my teenager son here. Drew was very knowledgeable, take great deal of time to find the perfect car for us. Toyota camry 2003 w More

by Lana Y.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DREW
May 11, 2023 -

Lana Y. responded

Absolutely fantastic dealership. Find first car for my teenager son here. Drew was very knowledgeable, take great deal of time to find the perfect car for us. Toyota camry 2003 was in mint condition. Can not thank you enough to Drew for his professionalism! Lana Y

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