Pedersen Toyota
Fort Collins, CO
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Bought 3 new cars from this dealer over the years so very disappointed with recent service problem. Emissions testing couldn't be completed due to blown fuse to OBD . Peterson service claimed there was no pr disappointed with recent service problem. Emissions testing couldn't be completed due to blown fuse to OBD . Peterson service claimed there was no problem and charged me $75. Took vehicle back for emissions testing with same result. Couldn't connect due to blown power fuse. Returned to Peterson's service department who claimed everything was in order. Asked service manager to check power fuse which was indeed blown! He claimed the emissions testing center must have just blown the fuse as Peterson's computer can't even connect if that fuse was blown !? Then this service manager said they have had this problem multiple times. So why wouldn't you bother to simply check this fuse originally before charging me $75 and the hassle of wasting 2 days of my time driving back and forth ?! That's your idea of service ? No mention of crediting me my expenditure because the service department didn't take 5minutes to check a fuse they had a history of knowing was a problem in other similar cases. Then to blame the emissions testing center of causing the problem and doing a shoddy job. By the way with a new fuse the car passed easily at the same testing site and on the same equipment. Sad to think Petersen was willing to lose a proven costumer over $1 fuse. More
A really nice dealership and staff, but way overpriced when compared to other dealerships in the area. Ryan is really a nice, no-pressure kind of guy, and it's not his fault. But at this point in time, I when compared to other dealerships in the area. Ryan is really a nice, no-pressure kind of guy, and it's not his fault. But at this point in time, I would go somewhere else. Rather sad, because their prices were very competitive in the past. More
They should get a zero.I asked for the cabin filter to They should get a zero. I asked for the cabin filter to be checked. They assured me my cabin filter was checked. IT WAS NOT. MInutes after their " They should get a zero. I asked for the cabin filter to be checked. They assured me my cabin filter was checked. IT WAS NOT. MInutes after their "service" the cabin filter was full of fur, leaves etc. You can NO TRUST their service. Did they really change your oil? Better check yourself! 50:50 chance at best. When brought to attention of Mike- the service manager, he did not apologize , just said thanks for bringing it to our attention. THAT'S IT. Patronize at your own risk. More
This dealership only sells new vehicles toCOLORADO This dealership only sells new vehicles to COLORADO residents. Very ridiculous! Was not happy! Nebraska doesn’t have inventory. This dealership only sells new vehicles to COLORADO residents. Very ridiculous! Was not happy! Nebraska doesn’t have inventory. More
Mike Baldwin, Service Manager, and his amazing service staff at Pedersen Toyota jumped through hoops in order to keep a long planned road trip on schedule! Without their dedication and commitment to a qui staff at Pedersen Toyota jumped through hoops in order to keep a long planned road trip on schedule! Without their dedication and commitment to a quick turnaround repair, getting our son to college in California would have been impossible. My family cannot thank you enough Mike and service team! We are Pedersen customers for life! Our deepest gratitude! Kind regards, Robin B. More
I have worked with Cori Andrews for years and she is the best! I always get the best treatment at this dealership! Our family has gotten to know Cori as a friend, she genuinely cares about our family. She m best! I always get the best treatment at this dealership! Our family has gotten to know Cori as a friend, she genuinely cares about our family. She makes car shopping a really good experience! More
Anda Paul is a conscientious and personable dynamo. She helped my wife find the Venza she wanted. Anda's tenacity won the day. My wife and I are very pleased with Anda's performance ! Mike Gorce did a helped my wife find the Venza she wanted. Anda's tenacity won the day. My wife and I are very pleased with Anda's performance ! Mike Gorce did an exceptional job at our closing. It was quick, complete and at times humorous and very thorough. Our whole experience at Pedersens Toyota was better than great ! More
Jason and Wayne made us extremely happy that we chose to drive up to Fort Collins to buy our new Volvo. Their knowledge and can do attitude made us more than satisfied and we plan to make Pedersen Volvo drive up to Fort Collins to buy our new Volvo. Their knowledge and can do attitude made us more than satisfied and we plan to make Pedersen Volvo our go to for any new vehicle! Thanks guys! More