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Pedder Hyundai of Poway - Service Center

Poway, CA

4.8
523 Reviews

523 Reviews of Pedder Hyundai of Poway - Service Center

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March 04, 2024

I never thought that I could find an honest service center. However, to my pleasant surprise I come across with Pedder Hyundai and find them to be a honest partner. This is my take at this time and ho More

by ramsey900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McQuarrie.
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Ramsey900, we're happy to hear you had such a positive experience with our team!

March 04, 2024

The service was fast. The rep was very nice. The car was could have been better. More

by leo998811
Recommend Dealer
Yes
Employees Worked With
Jason Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Leo998811, your satisfaction is our top priority.

March 02, 2024

Great Service from T Nuygen in the Service Dept. Professional, Informative, Great to do service with. More

by Vndoc66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T. Nuygen
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Vndoc66, thank you for your kind words and this wonderful review!

March 01, 2024

Booking service is easy. The service managers are friendly and very helpful. Overall a great experience. More

by phototraveltrips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with any sales
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Phototraveltrips, we're happy you found our staff to be so supportive during your experience here at Pedder Hyundai of Poway.

March 01, 2024

Good service, professional. I can get into the service department quickly. They give me an estimate and do the work in a timely manner. More

by annette.tanenbaum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Annette.tanenbaum, your wonderful feedback and rating mean a lot to us.

March 01, 2024

Excellent customer service compared to other dealerships! Waiting time was moderate. Coffee was great and delicious in the lobby More

by sarimet22
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thing Nguyen
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Sarimet22, your satisfaction is our top priority.

February 28, 2024

I love bringing my car there for whatever it needs… Everyone is always so very helpful and supportive, Friendly..!! Thank you so much for everything!! More

by earthangels56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Earthangels56, your satisfaction is our top priority.

February 28, 2024

Every was super quick and easy. The location is super easy to find and very nice interior! The person helping me (Tin Nguyen) was really nice! (Sorry if I spelled the first name wro More

by Denisejustine94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tin Nguyen (service dept)
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Denisejustine94, we're happy you found our staff to be so supportive during your experience here at Pedder Hyundai of Poway.

February 28, 2024

Jason is an excellent service advisor, and the mechanics that did the work did a great job. I'm very satisfied with everything. More

by trow810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McQuarrie
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Trow810, we're glad to hear you enjoyed your visit.

February 27, 2024

Bad service provided by advisor. Doesn't provide a friendly experience, did not make me feel valued as a customer. More

by victorjh23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of Service Advisors name
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Victorjh23, we regret to hear that you had this experience with us. Hi Victorjh23, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

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