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Pedder Hyundai of Poway - Service Center

Poway, CA

4.8
523 Reviews

523 Reviews of Pedder Hyundai of Poway - Service Center

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March 15, 2024

Good experience, well done! Thank you so much Jason McQuarrie for professionalism and customer service. More

by Annproh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McQuarrie
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Hi Annproh, thank you for taking the time to leave a review for us at Pedder Hyundai of Poway. We're happy we could meet your expectations!

March 13, 2024

Quick, reliable, service, and a polite service representative answered all my questions. Drive from Kearny Mesa cause hate the service in Clairemont. Maybe it’s the remodel but everything I reques More

by dcollins_92117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Dcollins_92117, we're so glad that we were able to go above and beyond your expectations!

March 12, 2024

Without an appointment, we needed a battery ASAP. They fit us in an we were back on the road within an hour! And it was on a weekend. Very quick service and nice people. More

by Robbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thinh nguyen
Oct 10, 2024 -

Pedder Hyundai of Poway responded

We appreciate your positive review about your recent experience with us!

March 10, 2024

Tony Espinoza was professional and friendly. I appreciate the excellent customer service and the great work on the car. And the oil change deal + complimentary car wash was awesome! Thank you! More

by aqdoan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Espinoza
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Hi Aqdoan2, thank you so much for your positive comments about Pedder Hyundai of Poway!

March 10, 2024

Didn't put clips on the bottom water guard and almost had to pay over $700 to get it replaced at another location. Luckily Hyundai covered it. Bad service. More

by shayancyrusbahador
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thinh Nguyen
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Shayancyrusbahador, we regret to hear that you had this experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 08, 2024

The staff was polite and professional. more words more words more words more words more words More

by katfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McQuarrie
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Hi Katfitz, thank you so much for your positive comments about Pedder Hyundai of Poway!

March 07, 2024

Service advisor was helpfull and courteous. Check-in and check out was a breeze. He kept me informed of the progress. My car was cleaned before it was returned to me. More

by Skemmerrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Garcia
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Skemmerrer, your wonderful feedback and rating mean a lot to us.

March 06, 2024

Service was on-time, cordial, and surprisingly quick. Waiting area was comfortable, spotless, and delightfully quiet. More

by lkap1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Espinoza
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Lkap1, we're happy you found our staff to be so supportive during your experience here at Pedder Hyundai of Poway.

March 05, 2024

Jason was very courteous and professional during intake of the car. Car was finished earlier than promised. It was returned to me washed, which was a very welcome "plus." More

by douglashbarker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Alcaraz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Douglashbarker, thank you for your kind review; we are happy to pass along your comments to the team here at Pedder Hyundai of Poway!

March 04, 2024

Great service and helpful staff. They went above and beyond to make sure my vehicle was taken care of. More

by reedb36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thinh Nguyen
Oct 10, 2024 -

Pedder Hyundai of Poway responded

Reedb36, your satisfaction is our top priority.

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