Pedder Hyundai of Poway - Service Center

For the past 20+ years I’ve been going to Poway Hyundai now Pedder Hyundai. I have always been so happy with them whether it being the buying of several cars or having service done. They always exceeded my now Pedder Hyundai. I have always been so happy with them whether it being the buying of several cars or having service done. They always exceeded my expectations. However, this most recent visit for my 15k mile service did not meet or exceed my expectations. My car was finally done after almost 3 hours when I was initially told an hour and a half then when it was finally done after I asked when it was gonna be done there was grease all over the passenger side seat. Granted they did clean it up, but when I got home there was grease all over the glove box where they went into change the inside air filter. They used to be so perfect in checking everything before they handed you your keys. I’m not sure what happened this time. More

Jason provided excellent customer service trying to be as cost effective as possible. He was very professional, respectful, and timely. cost effective as possible. He was very professional, respectful, and timely. More

Great overall service and experience. Jason M. was awesome to work with. Will always go to Pedder for everything Hyundai, service, new/used vehicle etc. Jason M. was awesome to work with. Will always go to Pedder for everything Hyundai, service, new/used vehicle etc. More

The reason I am giving 4/5 stars is because the dealership tried to cut corners when replacing the part in the beginning. dealership tried to cut corners when replacing the part in the beginning. More

We always deal with Jason. He’s super friendly and helpful and always makes us feel like we’re getting great attention and service. He’s super friendly and helpful and always makes us feel like we’re getting great attention and service. More

Great service and friendly staff with a pretty quick turnaround. Clean environment. Liked the car got washed. turnaround. Clean environment. Liked the car got washed. More

Nia is the best always very friendly and considerate. .best auto service I ever had .best auto service I ever had More

Super friendly and communicative. Their lounge is comfortable and lets me do my work easily while I wait. Their lounge is comfortable and lets me do my work easily while I wait. More

Service was helpful and timely. Got my oil change done there last Friday in the morning. Got my oil change done there last Friday in the morning. More

Great service. Greeted me on arrival. Did not have to wait very long. Work was done well no problems. Greeted me on arrival. Did not have to wait very long. Work was done well no problems. More