Pedder Hyundai of Poway - Service Center

I took my 2013 Hyundai Elantra to Pedder Hyundai for a recall repair tecentlyn. It was the first time I visited the Dealership.The dealership is very modern. Noe Garcia was my Service Advisor. He was cour recall repair tecentlyn. It was the first time I visited the Dealership.The dealership is very modern. Noe Garcia was my Service Advisor. He was courteous, professional and very helpful. I will seriously consider returning to Pedder Hyundai Service in the future. More

Clean facility. Completed job and rinsed off car. Took longer than expected though. The staff was helpful. Wait area us comfortable. Completed job and rinsed off car. Took longer than expected though. The staff was helpful. Wait area us comfortable. More

Thinh was very helpful and informative. I will use pedder again in the future. Thanks. I will use pedder again in the future. Thanks. More

I always get great service at Pedder for my 2020 Hyundai. Noe and the other service staff are great. Noe and the other service staff are great. More

Very professional, friendly and an overall great experience. Think was very helpful in providing excellent service. experience. Think was very helpful in providing excellent service. More

Service team, like the sales team, does a great job of taking care of things and keeping it real. taking care of things and keeping it real. More

Our experience with the service department at this dealership could not have been worse. My 2021 Elantra showed a serious error and when I looked up the error code, it said to take it to the dealer. dealership could not have been worse. My 2021 Elantra showed a serious error and when I looked up the error code, it said to take it to the dealer. I called and spoke to Chris, the service manager and he told me I could bring it in or have the car towed in, but they wouldn't even be able to look at it for five days. It clearly seemed to be the transmission which is a warranty issue, but we were told I couldn't get a loaner car until they verified that it was the transmission which they couldn't do for five days. After they diagnosed a faulty transmission, I was told it would take 2-3 weeks to get the parts and fix the problem. After three months, the car was still sitting in their lot, untouched. When we tried to escalate, the GM told us that he would try to see if he could move things along. Never heard back from him after that. Finally, after contacting Hyundai Corporate (they were very helpful) our situation was resolved. Again that was with ZERO help from this dealership. In fact, Chris was extremely rude and hung up on me. I would definitely not recommend this dealership. More

The dealership is one of the best that I have ever encountered in all my years of dealing with cars very caring, very observant of what what do you want from the dealership? I would highly recommend P encountered in all my years of dealing with cars very caring, very observant of what what do you want from the dealership? I would highly recommend Pedder to anyone. More

Great service center, always clean and attentive staff. The service manager and staff took care of bad rotors under the warranty. I would recommend them. The service manager and staff took care of bad rotors under the warranty. I would recommend them. More

Positive experience from the moment I arrived through the end! The service adviser was professional, organized, attentive, and personable. Amenities were convenient and comfortable. end! The service adviser was professional, organized, attentive, and personable. Amenities were convenient and comfortable. More