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Pedder Hyundai of Poway - Service Center

Poway, CA

4.8
523 Reviews

523 Reviews of Pedder Hyundai of Poway - Service Center

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May 24, 2024

Jason McQuarrie provides the best customer service we have ever had at any dealership. He is the reason we will continue buying from Hyundai in the future. More

by JKHOME2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, McQuarrie
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Jkhome2, we're happy you found our staff to be so supportive during your experience here at Pedder Hyundai of Poway.

May 24, 2024

Great service, quickly serviced my car and washed it too! Will go back for next service. More

by lizprealestate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Thank you, and have a fantastic day!

May 24, 2024

The work preformed on the car was done in a professional manner. The wait is fairly long. More

by M_D_MCNAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the reps name.
Oct 05, 2024 -

Pedder Hyundai of Poway responded

We are always more than happy to assist you if anything else comes up. Take care!

May 24, 2024

Excellent service. I was performed as expected and as promised. Service Advisor also was very nice and very friendly. More

by okernytskyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neo Garcia
Oct 09, 2024 -

Pedder Hyundai of Poway responded

Okernytskyy, reviews like this give us motivation and help us ensure we provide high-quality care.

May 23, 2024

Great customer service - the new software allows the customer to track the status of work being done. More

by Margesell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use sales or internet dept
Oct 09, 2024 -

Pedder Hyundai of Poway responded

Margesell, thank you for your kind review; we are happy to pass along your comments to the team here at Pedder Hyundai of Poway!

May 23, 2024

My service advisor Noe was so friendly and knowledgeable! He kept me updated, explained the importance of what needed to be done and why. He was very patient and kind. Highly recommend Poway Hyundai and Noe. More

by stephaniejfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Garcia
Oct 09, 2024 -

Pedder Hyundai of Poway responded

Hi Stephaniejfan, thank you for taking the time to leave a review for us at Pedder Hyundai of Poway. We're happy we could meet your expectations!

May 22, 2024

Service dept. (writer) Tony, nice, knowledgeable and kept me up to date on the progress of my vehicle (fre wash always appreciated). More

by seebachm2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Service
Oct 09, 2024 -

Pedder Hyundai of Poway responded

We appreciate your positive review about your recent experience with us!

May 22, 2024

Jason was extremely helpful and I was in and out fairly fast. The entire staff is always friendly. More

by JENNAMCLOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason McQuarie
Oct 09, 2024 -

Pedder Hyundai of Poway responded

Jennamclough, we are so happy to read such a great review about Pedder Hyundai of Poway!

May 18, 2024

Very bad service I’m still waiting for 8 years to replace my break lights, they have recall on 2013 Hyundai sonata lights bulbs keep burning More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Eric, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

May 18, 2024

Had a recall appt. In and out in an hr and a bit. Great service More

by Michellesmarshall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thien
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Michellesmarshall, thank you so much for the positive review!

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