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Pedder Hyundai of Poway - Service Center

Poway, CA

4.8
559 Reviews
Call Service Center (858) 878-0012

559 Reviews of Pedder Hyundai of Poway - Service Center

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August 05, 2024

Excellent service as always! Service Advisor, Thinh Nguyen is always courteous and responsive to my questions. Car looks great after service. More

by CEPERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thinh Nguyen
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Oct 05, 2024 -

Pedder Hyundai of Poway responded

Ceperry, reviews like this give us motivation and help us ensure we provide high-quality care.

August 05, 2024

Dropped my car Friday morning. They didn’t call, next day found NO work done!!! More

by Angelito Tan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Lacombe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Viola
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Etheridge
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Pickard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Moses Luzon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Alcaraz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Sotelo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Arandas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service 🤮🤮🤮
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Oct 05, 2024 -

Pedder Hyundai of Poway responded

Angelito Tan, we truly appreciate your honest feedback.

August 04, 2024

Staff is always very friendly and professional. Have always had a good experience from drop off to pick up. More

by drandrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Garcia
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Oct 05, 2024 -

Pedder Hyundai of Poway responded

Drandrada, your satisfaction is our top priority.

August 02, 2024

Bad service, bad communication between staff. Poor management. Poor customer service. Product quality is good but service is horrible More

by wuvjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesley Etheridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Arandas
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Pedder Hyundai of Poway responded

Wuvjm, thank you for taking the time to leave us feedback about your experience with us.

August 02, 2024

Thank you Jason McQuarie for always being dependable, honest. Prompt and knowledgeable. Won’t go anywhere else. More

by Lehcy76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Oct 05, 2024 -

Pedder Hyundai of Poway responded

Lehcy76, your satisfaction is our top priority.

August 02, 2024

Excellent service as always. Clean car when returned. Issue repair med promptly. No complaints about the care. More

by rmtch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
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Oct 05, 2024 -

Pedder Hyundai of Poway responded

Rmtch, reviews like this give us motivation and help us ensure we provide high-quality care.

August 01, 2024

Courteous service team. Organized Personable service team Did not over sell services Timely on repair. Easy vehicle pick up More

by robert.shiflet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team 5 Star
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Oct 05, 2024 -

Pedder Hyundai of Poway responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Very nice and will to help out. Always willing to answer questions if needed. Alway there when needed. More

by Loraine_619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moses Luzon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Pedder Hyundai of Poway responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 05, 2024

Great experience, as always! !! Noe Garcia went above and beyond! Very courteous! LOVE our 2023 Kona!!! More

by yesiamlinda
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noe Garcia
Report | Print
Oct 05, 2024 -

Pedder Hyundai of Poway responded

If you have any further questions, please don't hesitate to reach out!

July 05, 2024

They're always very prompt and friendly. The waiting room is clean with plenty of coffee. More

by lkegen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None apply
Report | Print
Oct 05, 2024 -

Pedder Hyundai of Poway responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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