Pedder Hyundai of Poway

New Car The best experience buying a car I have ever had. Thank you to everyone involved. Special thank you to Tamara. You all rock. Can't wait to buy my next The best experience buying a car I have ever had. Thank you to everyone involved. Special thank you to Tamara. You all rock. Can't wait to buy my next car from Poway Hyundai. More

Horrible Customer Service DO NOT GO TO THIS DEALERSHIP.  I'm not sure how others are getting service but this place is horrible. Do yourself a favor and go somewhere else. I DO NOT GO TO THIS DEALERSHIP.  I'm not sure how others are getting service but this place is horrible. Do yourself a favor and go somewhere else. I purchased a 2017 Santa Fe Sport a few days ago.  I had to set up an appointment to get the sealant put on the car. The first 2 calls went to unnamed phantom voicemails, and the third call went to a service advisor voicemail with no call back.  I finally reached someone on the 4th call. On top of that, a day after I purchased the vehicle, I found out that my work uses TrueCar service and we get discounts.  I called and left 2 messages and sent an e-mail asking to discuss this to see if anything can be done (not expecting that anything could but if you don't ask, you don't get...).  Neither messages nor my e-mail was returned.  I sent another e-mail on day 3....no response.  Day 4 I sent an e-mail through their website and left another message for the salesperson.  I received a callback from the finance gentleman I dealt with who stated my e-mail was in his junk file but he can now see it.  He can't help me but will have someone else call me back in an hour.  Guess what....no return call.   I sent a complaint on the dealer website and received an e-mail from the internet department that he would forward my complaint to management (the complaint was solely that I couldn't get anyone to call back).  Of course, no callback.  The internet department person did call me to see if anyone had followed up with me but of course they hadn't.  I left him a message a while ago and told him at this point I only want to hear from the GM......still no call. AGAIN, DO YOURSELF A FAVOR AND GO SOMEWHERE ELSE. More

Excellent Service Tamara our sales person was very thorough with all aspects of the car & answered all questions in a timely manner. I would definitely recommend this d Tamara our sales person was very thorough with all aspects of the car & answered all questions in a timely manner. I would definitely recommend this dealership in Poway to other people. More

My New Car My experience was great. Jaris Hill greeted me in a timely manner. We found a car to fit my needs. I took a test drive and fell in love with the car. My experience was great. Jaris Hill greeted me in a timely manner. We found a car to fit my needs. I took a test drive and fell in love with the car. Jaris was knowledgeable and made my new car purchase great. I I live in poway and will return for all my routine service needs on my new car. Thank you Poway Hyundai! More

Poway Hyundai review Poway Hyundai's sales and finance staff are exactly the kind of folks you want to work with when buying a car. As seniors we often see aggressive beha Poway Hyundai's sales and finance staff are exactly the kind of folks you want to work with when buying a car. As seniors we often see aggressive behaviors and inconsiderate attitudes because we take a bit more time with our purchases. Endemic to age. We need to get the best deal at a budget appropriate payment. Poway Hyundai makes sure we get the time and are very clear on the details. Too often seniors are given poor service and a 'let's just get this done' attitude. Not so at Poway Hyundai. Wesley and Scott were great to deal with. More

Sonata Plugin Our sales person did a really good job. I have shopped for cars in several dealerships, and she definitely was the best. She knew the car in the very Our sales person did a really good job. I have shopped for cars in several dealerships, and she definitely was the best. She knew the car in the very detail and took the time to provide detailed information on every specific features. The test drive was well guided and she made sure we try all drive modes. Overall she really made the difference for me to buy the car at Power Hyundai dealership. More

Professional and kind All the staff at Poway Hyundai were professional, kind and made me feel comfortable. While I was there a customer starting yelling at a sales woman. All the staff at Poway Hyundai were professional, kind and made me feel comfortable. While I was there a customer starting yelling at a sales woman. The sales woman remained professional and her manager took over and told the customer that he wouldn't tolerate anybody treating his sales team like that. I thought the manager handled the customer (who was wrong) and the situation very professionally. More

My first new car Except for a few minor problems the experience was good. We love the new car and have driven it quite a bit in the last two weeks. Everything seems to Except for a few minor problems the experience was good. We love the new car and have driven it quite a bit in the last two weeks. Everything seems to work fantastic. Love it! More

Hyundai family We like the the hyundai cars and suv's. For the price you get more inside than most of the competitors offer at a higher cost. Sales team is great, f We like the the hyundai cars and suv's. For the price you get more inside than most of the competitors offer at a higher cost. Sales team is great, finance is great and the service department is great. We eill always go back to poway hyundai for our car buying experience. They just seem to listen to what you want and go out of their way to get it if it's not on the lot!! More

Wonderful Experience! My wife and I drove from Escondido to look at the color of a car we were considering. Tamara was great and answered all of our questions plus she pro My wife and I drove from Escondido to look at the color of a car we were considering. Tamara was great and answered all of our questions plus she provided additional information. She really paid attention. Steve put together an incredible deal for us and respected our budget. We ended up with a new car several months before we thought and Poway Hyundai has earned our future business and referrals. More