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Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

Poway, CA

3.8
296 Reviews

296 Reviews of Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

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April 18, 2019

Third time back for regular scheduled service. I have had several new cars in my lifetime, I have never had my cars serviced at the dealership. Until now. The people in the service department hav More

by Dan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer Service
Apr 19, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you, Dan, for taking the time to share your amazing experience! We are ecstatic to hear our team provided you with a high level of customer service throughout the process. We always look forward to seeing you and taking care of any of your auto needs in the future. Let us know if you should need anything.

March 19, 2019

Professional Service Service department staff were on the ball. Professional and efficient. Kept me well informed and extremely flexible to my schedule, etc. Special recog More

by SatisfiedMarine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tinh Nguyen
Mar 20, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the positive review and rating! We are happy to know that your experience with us went well and that the Service Department was great by being professional, efficient, informative, and providing great service, especially from Tinh who was amazing. We hope that you will continue to visit us in the near future!

February 15, 2019

Fantastic advisor and great quick service Advisor under promised and way over delivered. Car was done before I thought it would be ready and he also kept me informed. Great job Poway Jeep. More

by Lordf59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tran, Customer Service
Feb 16, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Wow! Thank you for the kind review. It's great to know that you received prompt and efficient service at our dealership. We look forward to serving you again.

February 07, 2019

Service without an Appointment The service group at Poway Jeep Dodge Ram is fantastic. Everyone is very friendly and does their best to get you in as soon as possible. I didn't have More

by JM_in_the_AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tingh & Dennis
Feb 07, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thanks for the great review of our Service Department. It's our pleasure to always do our best to accommodate you. Contact us anytime you need us!

January 06, 2019

Excellent Service Department!! The entire service team at Poway Chrysler Jeep Doge Ram is fantastic, and is the reason we purchased our new 2018 GC from them. Scheduled our first se More

by Jeep Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Heath, Customer Service
Jan 07, 2019 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the fantastic review! We love knowing that you received exceptional service from our team. We will make sure to pass on your kind words! Have an awesome day!

December 26, 2018

Very helpful, effecient and quick My home in California is in Temecula. The Jeep dealer here didn't return my call and when I stopped they were too busy to help me. I stopped in an More

by John's jeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Robbins
Dec 26, 2018 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the great review! We will be sure to thank Dan and the rest of our team for taking great care of your auto needs. Let us know if there is anything else we can help you with. We look forward to working with you again!

December 22, 2018

Recall service Service was ready for my vehicle when I arrived for my appointment. They told me it would be an hour and I was out of there in 25 minutes. Fast and c More

by Carguy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 23, 2018 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Hello, We are happy to learn that your service experience with us was fast and courteous. We value your business and look forward to working with you again!

December 15, 2018

Recalling and warranty Great and fast job..they were friendly and showed acknowledge of the matter. The oil change cost was less than I was expecting! So I'm really happy. More

by Laliletteriello1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Customer Service
Dec 16, 2018 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Hello, Thank you for sharing your quick service experience. If there is anything else we can do for you, please let us know. You are always welcome here!

December 11, 2018

Quick and complete I was greeted promptly and my service began right away. Car was ready before the promised time. When I picked up my car the check out/payment proces More

by First service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Heath
Dec 12, 2018 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Thank you for the positive review and rating! We are happy to know that our staff was friendly and that the service was quick and efficient. It is great that Dennis was extra helpful and we hope that you will visit us again soon!

December 08, 2018

Routine Maintenance Scheduled an appointment to have oil changed. Showed up at the appointment time and was taken care of right away. Jason informed me of some recall iss More

by Tim Dibsie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Customer Service
Dec 10, 2018 -

Pedder Chrysler Dodge Ram Jeep of Poway responded

Tim, thank you for the positive review! It was our pleasure to serve you and we are glad to hear you had a great visit with us!