Pedder Chrysler Dodge Ram Jeep of Poway - Service Center

The service department was quick to help and got me in and out in no time. Easily the best experience I ever had at a dealership. and out in no time. Easily the best experience I ever had at a dealership. More

Please continue to hire knowledgeable, professional, and friendly advisors, such as Kevin. Kevin ordered the parts I needed, and scheduled my warranty repairs and oil change as soon as the parts arrived. On friendly advisors, such as Kevin. Kevin ordered the parts I needed, and scheduled my warranty repairs and oil change as soon as the parts arrived. On the day of the appointment, Kevin kept me posted on the status of my truck, as I stayed in the area waiting for completed work. This is extremely important to a busy business professional, as myself. Your facility and lounge area was clean. Thank you, i will be a returning customer for my Ram and Jeep services. More

Goty truck fixed in a timely manner, even though it dropped it off without an appointment dropped it off without an appointment More

Efficient scheduling and very attentive and knowledgeable staff. All recall updates were completed well ahead of promised time staff. All recall updates were completed well ahead of promised time More

Fast and professional. Best CDJR dealership in town. I would recommend anyone with a Jeep service here. Best CDJR dealership in town. I would recommend anyone with a Jeep service here. More

Kevin was Great! He was friendly and responsive. Unfortunately the rest of the team let him down. I called in ahead of time to request that a front windshield to b He was friendly and responsive. Unfortunately the rest of the team let him down. I called in ahead of time to request that a front windshield to be available to replace a broken one in my jeep. I was told that one would be available but I would have to wait a couple of weeks in order to have a technician available to do the replacement. I made the appointment and drove the vehicle for 2 weeks with a very badly broken windshield. Upon arrival Kevin was able to perform the oil change and tire rotation but you did not have a window available. As you did not have one available I took the vehicle to another provider and had the windshield replaced. More

I had my van repaired only to have the exact same issue a month later! Now I’m having to pay over $200 just to get it towed back to them and have them fix what they should have done the first time that I pai month later! Now I’m having to pay over $200 just to get it towed back to them and have them fix what they should have done the first time that I paid over $500 for. So frustrating to be waiting on a tow truck a month after paying for the same problem More

Great job, I was happy with the service. Kevin was great. What else do I say Kevin was great. What else do I say More

Excellent service, good timing and great customer care Thank you Greg. Will absolutely be recommending you guys. Thank you Greg. Will absolutely be recommending you guys. More

Kevin did a great job on my wife’s jeep. Thank you Kevin once again for outstanding customer service Thank you Kevin once again for outstanding customer service More