Pearson Toyota

Great service For me, location is key. not far from my home. Courteous staff and workers is also important. Product quality and reputation will keep me coming back. For me, location is key. not far from my home. Courteous staff and workers is also important. Product quality and reputation will keep me coming back. More

Bought it! 2018 HL Limited The new car sells manager Gregory was a gem! Ron was superb also. What a team and the gentleman handling the financing and other related paperwork, w The new car sells manager Gregory was a gem! Ron was superb also. What a team and the gentleman handling the financing and other related paperwork, was so smooth and professional also. really a pleasure doing business. More

Service I came in to get a part replaced. The service was fast and no issues at all once agian I highly recommend this dealership best so far. Keep it up I came in to get a part replaced. The service was fast and no issues at all once agian I highly recommend this dealership best so far. Keep it up More

Extremely pleased with sales and service personnel Pearson's staff know the secrets to success! Down to earth discussion with the customer in mind. Very happy with the deal and service for a 2018 Sienn Pearson's staff know the secrets to success! Down to earth discussion with the customer in mind. Very happy with the deal and service for a 2018 Sienna. More

Quick and Efficient at a Good Price Very satisfied with Pearson and the sales help. I primarily work over email and they gave me a very good price on my Highlander that other dealerships Very satisfied with Pearson and the sales help. I primarily work over email and they gave me a very good price on my Highlander that other dealerships could not match. Once I was ready to buy, I showed up to reviewed the car, signed paperwork, paid and was out of there. Both Lyndon and Alyx were efficient and did not pressure me at all. There is nothing more annoying in this day and age then high pressure sales, which Pearson is not. If my next car is another Toyota, then Pearson is the top of my list. More

Ruined What Should be a Happy Experience So, went in to buy a 4Runner from them and all seemed well over the phone let me know they could most likely and probably beat the other dealers offer So, went in to buy a 4Runner from them and all seemed well over the phone let me know they could most likely and probably beat the other dealers offer for my trade-in but they have to see the car to be sure. Which this dealership is about an hour away so i was trying to avoid going there if i didnt have to. So when i get they, they end-up just giving me the exact same offer on the trade and informed me they couldnt give me any money more, which i was assuming i'd receive more (made it seem like a dealer game and ploy to get me in). But after serious debate of this being the only dealer with the exact 4Runner in stock i wanted i decided i'd go ahead anyways and they said i could have the AFTERMARKET roof rack i had installed on my car. So when i goto leave, and i had taken my own purchased roof racks off they came yelling out that i cant have them cause he was informed it was apart of the deal. Even after they said i could have them, i didnt want to argue with them anymore, and they made it sound like i was wrong to take them off after i was told i could keep them. Which made me extremely angry cause they just kept changing their word. I especially didn't appreciate how they said they could sell me the crossbars for "the dealers cost" but it was exactly the same price that I could buy them for which was not their cost. I would have rather them not seem to pull one over on me. Anthony and the sales staff both seemed to play the dealer game really well and really made me feel undervalued as a customer, the only good thing was the finance manager. If you like to play dealer games (even though they claim to be transparent) and the joy taken out of buying a new vehicle go here, otherwise go elsewhere and save time and headaches. More

Best dealership I have had pleasure of dealing with so far. There was no pressure from the sales man. Overall Helpfull from all the people I dealt with during the purchase process. Best dealer I have dealt with There was no pressure from the sales man. Overall Helpfull from all the people I dealt with during the purchase process. Best dealer I have dealt with by far very professional in all aspects. More

Great car, great deal John was great, just the kind of salesman I prefer and almost a polar opposite of what I am used to finding on other dealer lots. John was great, just the kind of salesman I prefer and almost a polar opposite of what I am used to finding on other dealer lots. More

Always mind and courteous It is so nice to feel like you are a priority when it comes to customer service. They really take care if you at Pearson. It is so nice to feel like you are a priority when it comes to customer service. They really take care if you at Pearson. More

Alignment without Spec Sheet It was good that my car was ready when my wife went to pick it up. It was my first time taking my SUV there for an all wheel alignment. No explanati It was good that my car was ready when my wife went to pick it up. It was my first time taking my SUV there for an all wheel alignment. No explanation was given to her about the status of the service/alignment. I was expecting a before and after alignment spec sheet denoting how much correction was done and comments regarding tire wear relative to alignment seen/corrected. I called, late afternoon Friday and left voice message with the female service advisor with the gold team and have yet to receive a return call. She did a good job getting me scheduled on the day & time I needed. I may recommend the service center above avg. based on follow-up. More