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Pearson Toyota

Newport News, VA

3.8
595 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 595 reviews

October 01, 2018

Fix alarm going off Marcus pursued this problem until resolved. He is awesome with which to work. Service is always speedy and the waiting area is easy to relax while yo More

by Dagnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus in service
September 30, 2018

RAV4 Maintain in Top Condition Service on my RAV 4 has been exceptional, this is due to the Silver Team and Jeremy Wolfe's dedication to detail and treat your vehicle as if it was t More

by RAV4, Robert8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolfe
September 29, 2018

OIL AND FILTER CHANGE FOR OUR 2013 TOYOTA TACOMA DOUBLE CAB We dropped off our 2013 Toyota Tacoma for a Oil and Filter change. the evening before the service time which was around 11:00AM. Our Service Manager, More

by Big Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Weatherlow
September 21, 2018

Excellent and Timely Service This was my 2nd service appointment at Pearson Toyota and both of them were done extremely well and extremely timely. We were in and out in about 30 m More

by Guy T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolf
September 21, 2018

Quick Service Chris Capps got me in and out with minimal time during my service stop. Thanks for the quick service for the oil change and tire rotation for my 17' More

by xsailor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Capps
September 21, 2018

New 4 Runner (2018) puchase Ron Tomaino in new car sales was easy to work with. He spent a lot of time to engage and explain all the features of the vehicle as it became late in More

by Kev M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cardwell, Svc Mgr - Larry researched a pre-acceptance issue (from factory) that came to light after bringing the new vehicle home. The issue was resolved., Ron Tomaino, Shannon Santiago
September 19, 2018

Above and beyond customer service I recently purchased a used 2016 Tundra from Pearson and the buying experience was excellent. Ron, Greg, and the other staff helped me land an excelle More

by cmorris01412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tomaino, Gregory Sewell
September 19, 2018

Friendly place. Highly recommended. Every employee was polite and helpful, you feel right at home. My sales person (Steve Norwood) took all time needed to explain anything I asked and di More

by sshortt78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Norwood, Shannon Santiago
September 13, 2018

Amazing staff who worked hard to get me in a brand new car! My dealer was Lamar Mouling and he is amazing! Since the first time I walked through the door he was there helping me to find my 2018 RAV4! He was hon More

by Timberly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lamar Mouling, Gregory Sewell
September 08, 2018

Great people & great service! Just bought my new highlander from here and was such a great experience! Ron was fantastic! He was able to get me a great deal and he worked hard to g More

by Jamie Fox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Tomaino, Gregory Sewell
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