Pearson Toyota
Newport News, VA
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Fix alarm going off Marcus pursued this problem until resolved. He is awesome with which to work. Service is always speedy and the waiting area is easy to relax while yo Marcus pursued this problem until resolved. He is awesome with which to work. Service is always speedy and the waiting area is easy to relax while you wait. Greeting when arrive is such a nice service. Explanation of what has been done is always thorough More
RAV4 Maintain in Top Condition Service on my RAV 4 has been exceptional, this is due to the Silver Team and Jeremy Wolfe's dedication to detail and treat your vehicle as if it was t Service on my RAV 4 has been exceptional, this is due to the Silver Team and Jeremy Wolfe's dedication to detail and treat your vehicle as if it was theirs. Great job to all, my RAV 4 will continue to run as new. Thank you, Robert More
OIL AND FILTER CHANGE FOR OUR 2013 TOYOTA TACOMA DOUBLE CAB We dropped off our 2013 Toyota Tacoma for a Oil and Filter change. the evening before the service time which was around 11:00AM. Our Service Manager, We dropped off our 2013 Toyota Tacoma for a Oil and Filter change. the evening before the service time which was around 11:00AM. Our Service Manager, Marcus Weatherlow, called us around 9:00 AM to let us know the Tacoma was ready for pick!! More than 2-Hours before it was even scheduled for service. Marcus is great and always makes sure we know the status of our Vehicle Service. We will be there next week to have our Highlander serviced. Thanks! Al More
Excellent and Timely Service This was my 2nd service appointment at Pearson Toyota and both of them were done extremely well and extremely timely. We were in and out in about 30 m This was my 2nd service appointment at Pearson Toyota and both of them were done extremely well and extremely timely. We were in and out in about 30 minutes. To me that is amazing. My service representative was very pleasant and extremely helpful. I definitely would recommend them. More
Quick Service Chris Capps got me in and out with minimal time during my service stop. Thanks for the quick service for the oil change and tire rotation for my 17' Chris Capps got me in and out with minimal time during my service stop. Thanks for the quick service for the oil change and tire rotation for my 17' Tacoma. More
New 4 Runner (2018) puchase Ron Tomaino in new car sales was easy to work with. He spent a lot of time to engage and explain all the features of the vehicle as it became late in Ron Tomaino in new car sales was easy to work with. He spent a lot of time to engage and explain all the features of the vehicle as it became late in the day, He scores a 10 on a 10 point scale!! More
Above and beyond customer service I recently purchased a used 2016 Tundra from Pearson and the buying experience was excellent. Ron, Greg, and the other staff helped me land an excelle I recently purchased a used 2016 Tundra from Pearson and the buying experience was excellent. Ron, Greg, and the other staff helped me land an excellent deal, but the where Pearson went above and beyond was when I called them about an issue I was having with the truck. I let them know that the previous owner must have driven with his dogs on a very regular basis, and due to this, the truck had a very strong unpleasant odour when left sitting in the sun. They told me to bring the truck in, which I did and proceeded to give the truck one of the most excellent detailing jobs I've ever seen at no cost to me. The smell is gone and I am extremely satisfied with my purchase, will definitely choose Pearson again in the future. Thanks again to everyone there. More
Friendly place. Highly recommended. Every employee was polite and helpful, you feel right at home. My sales person (Steve Norwood) took all time needed to explain anything I asked and di Every employee was polite and helpful, you feel right at home. My sales person (Steve Norwood) took all time needed to explain anything I asked and did not rush or push. I have recommended Pearson to others and told them to look for Steve. More
Amazing staff who worked hard to get me in a brand new car! My dealer was Lamar Mouling and he is amazing! Since the first time I walked through the door he was there helping me to find my 2018 RAV4! He was hon My dealer was Lamar Mouling and he is amazing! Since the first time I walked through the door he was there helping me to find my 2018 RAV4! He was honest, hard working, and friendly. He is great and I totally recommend everyone to go to him! More
Great people & great service! Just bought my new highlander from here and was such a great experience! Ron was fantastic! He was able to get me a great deal and he worked hard to g Just bought my new highlander from here and was such a great experience! Ron was fantastic! He was able to get me a great deal and he worked hard to get me EXACTLY what I wanted and more. ALL the people we encountered there were great!!! Very pleased!! We will definitely be buying our next car with Pearsons and Ron!!! More