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Pearson Toyota

Newport News, VA

3.8
595 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 595 reviews

December 02, 2010

erine hinzel was outstanding at everything that he did. He was very helpful and he even said if i couldnt get a new car i could get a used one. So the outcome was even better then i hoped, i got a brand ne More

by sharkattack123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erinie Henzil
December 01, 2010

I just purchased my third Toyota from Pearson (previously Denbigh) and as always I was very satisfied dealing with this dealership. Rich Bennett has assisted me in all my purchases and has always been profe More

by Janet Edmondson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Bennett
December 01, 2010

Brenda was a very nice person to deal with, she met every need that I had, and went out of her way to make me feeel very comfortable. The car buying exp. was short and sweet, instead of hours of sitting ther More

by wpitman001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Robertson
December 01, 2010

We have had SUPER customer service from Pearson's service department. In the 5 years we've been in this area we have taken our Sienna and 1993 Camry to Pearson's for both maintenance and occasional warranty More

by Sienna and Camry owner!
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wallace and the service team
November 30, 2010

Being disabled and in a wheelchair, it is very difficult to get around especially to shop for a new car. So I used the internet to contact 7 Toyota dealerships in the local area. By far Brenda gave me the b More

by Cecilkir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Robertson
November 30, 2010

I met Brenda while researching Toyota Rav4 pricing on the Pearson Toyota Internet sales site. Her attention to detail, and responsiness to my questions were the key factors in our purchase of a 2010 Rav4 Li More

by tjlyon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Robertson
November 30, 2010

Dealing with John is a pleasure. I bought several cars from him. He is "no nonsense". He works to give you a fair price and follows up on all promises. He is a real accent for this dealership.I love my n More

by jarjg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Spain
November 29, 2010

Ernie was very straightforward and honest about quality and pricing. Was willing to negotiate. Great salesman and person. Heather in Service has been very good at answering my questions. Showroom was imma More

by Jim Davis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Hensel and Heather
November 29, 2010

I recently purchased my ninth Toyota from Pearson Toyota (a RAV4), a truly enjoyable experience that I've assessed at an overall 5 based on the following: (1) the salesman's deep knowledge of the Pearson in More

by waltersr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Spain
November 29, 2010

The new car buying experience was almost to easy as we entered knowing exactly what we wanted and what we were willing to pay. Less than 2 hours we had a contract, most of that time was to locate the veh More

by Kwihui
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Hensel