Pearson Toyota
Newport News, VA
Filter Reviews by Keyword
By Type
Showing 595 reviews
I have taken my Tacoma to Pearson for service since early 2009 and have found Kevin Fox to be thoroughly professional. He has made appointments that work for me and explained all the options when my truck ne 2009 and have found Kevin Fox to be thoroughly professional. He has made appointments that work for me and explained all the options when my truck needed additional work and he has always given me good price. Based on my experience with Kevin, I decided to purchase a Prius from Pearson and the salesperson, Brenda Robertson, has been excellent--very thorough and professional with great follow-up. More
Brenda was great to work with. She explained every detail of the Camry we were interested in. She responded promptly to our interest over the internet and set up an appointment with no delays. She q detail of the Camry we were interested in. She responded promptly to our interest over the internet and set up an appointment with no delays. She quoted a price that was a little more than the best the competition offered and when informed of this, she topped their offer and was more than fair on the trade in value of our old car. It was great doing business with her. More
The experience I had with Brenda Robertson and Pearson Toyota was awesome and smooth. I made an appointment with Brenda. We went on a test drive and while on the road I told her what I was looking to spen Toyota was awesome and smooth. I made an appointment with Brenda. We went on a test drive and while on the road I told her what I was looking to spend and when we came back to her office she found me the 2012 Tundra I wanted and what I wanted in it and for the price I wanted. The day my wife Lisa and I came to the dealership to take ownership of the Tundra Brenda got us acquainted with the dealership from the service department to all the dealership offers and what Pearson Toyota is all about. I'll be perfectly honest. I didn't like dealerships or really care for salespeople until I had my experience with Brenda and Pearson Toyota. Couldn't have been any better and I will definitely recommend Brenda Robertson and Pearson Toyota to family and friends. More
Fantastic experience! Brenda responded almost immediately to a request for an online quote, provided all the information I needed, and was never pushy. We had to wait for my car to be delivered immediately to a request for an online quote, provided all the information I needed, and was never pushy. We had to wait for my car to be delivered to the dealership and initially thought it would take about 30 days. I don't know how she did it, but that car was here in a week! Brenda provided regular updates on the process from assembly to delivery, was right on top of everything - great customer service! I'd recommend her in a heartbeat! More
She was friendly, still is! Helpful and polite. She was well informed and worked to get me the deal I wanted at the price!! Had a great time!!! well informed and worked to get me the deal I wanted at the price!! Had a great time!!! More
Buying a car from Brenda was a pleasant experience. She was very helpful and knowledgeable, got us a good price on our two tradeins, worked with our out of state credit union and got us the car we wanted. was very helpful and knowledgeable, got us a good price on our two tradeins, worked with our out of state credit union and got us the car we wanted. Brenda will go out of her way to keep you up to date if your car is still enroute from the factory and will get it to you quickly once it hits their lot. This is the third new car I have purchased from Pierson and while all have been good experiences this was by far the best. More
Brenda made my buying experience quick and easy, great to work with and extremely knowlegable in explaining the products and services that the dealership offers. Her aftersales care is very good too. Everyon work with and extremely knowlegable in explaining the products and services that the dealership offers. Her aftersales care is very good too. Everyone I met at Pearson Toyota were very helpfull. More
Brenda made purchasing our new 2012 Toyota Tundra easy Brenda made purchasing our new 2012 Toyota Tundra easy and painless. We handled all the details of what my husband wanted, the price, etc. over the Brenda made purchasing our new 2012 Toyota Tundra easy and painless. We handled all the details of what my husband wanted, the price, etc. over the phone/via E-mail. We found the exact truck (right color w/all the extras) at another location and had it delivered to Pearson's. The financing/paperwork was handled efficiently, we were given a tour of the dealership, and offered refreshments. Our photo was taken and we felt like VIPs when we drove away in our shiny new vehicle! More
We wanted to buy a Prius. Brenda went to extraordinary means to find us the model we wanted. She was very, very helpful in all aspects of buying this car. She is exceptional in the work she does and I wil means to find us the model we wanted. She was very, very helpful in all aspects of buying this car. She is exceptional in the work she does and I will recommend her to all I know who needs a car. Al and May Estrada More