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Pearson Toyota

Newport News, VA

3.8
595 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 595 reviews

April 11, 2013

I drive 130 miles from my office, passing several other Toyota dealers, to have Jeremy take care of my Prius. Fair and honest and always there to answer my questions. More

by 13x300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolfe
January 17, 2013

This was the first time buying a vehicle from a dealer for my wife and I. We were wary before stepping in the door but by the end of the day we bought a great vehicle at a great price. Buzz made us cust More

by mclaar6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buzz Davidson
October 13, 2012

I recently visited the dealer just "look around" and was never pressured in any form or fashion. After returning the next day to test drive the dealer first asked me what kind of driving I w More

by Glendon733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Davis
August 31, 2012

I had a great experience at Pearson Toyota. We had lost a vehicle due to the flooding in Newport News and needed a replacement we could afford as soon as possible. John showed me several vehicles, and let me More

by mrizzo001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Spain
August 18, 2012

I sent out three on-line requests for an e-mail quote on the vehicle I picked. Brenda was the only one who did as I asked and sent me bottom-line price. She treated me very good and answered all of my conc More

by Harrybob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Robertson
August 16, 2012

My experience was great. Cynthia was very professional and responsive to my needs. There was no pressure to buy and I have never felt this comfortable at a dealership. More

by Sonya Hildebrand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Moore
August 11, 2012

I won't go anywhere else but Pearson. They are always honest and caring about their customers. Brenda took a great deal of time to find exactly what I wanted and I was so pleased with how they worked wi More

by nasateach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda
July 16, 2012

Each visit was helpful and purposeful. I was able to drive the car on my own...no pressure, just the information I needed to make up my mind to purchase the Prius. GREAT! More

by stetjd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Robinson, Lanny, Cindy
July 07, 2012

This is my third Toyota purchased from this dealership, the second RAV. I find them to be professional, efficient, can caring. They really do want you to return and will make the effort to get your busin More

by Corkytp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Robertson
July 04, 2012

My son bought a used car from Pearson Toyota. We dealt with two salesmen that were both friendly, helpful and honest, but best of all they were not pushy. He received a fair deal without a lot haggling. T More

by smcdowellm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaymes Davidson, Bill, and the notary
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