Pearson Toyota
Newport News, VA
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Perason Toyota Rocks! Except for one Toyota, we have purchased all of our other Toyota's since 1987 (approximately 12) from Pearson Toyota. There dealership is the greates Except for one Toyota, we have purchased all of our other Toyota's since 1987 (approximately 12) from Pearson Toyota. There dealership is the greatest. Pearson's Service Department is wonderful. When I take my vehicles in to have service we have full confidence (no worry) that every thing will be completed in a satisfactory manner. Chris Guimond and Chris Capps are the best! More
Always excellent service Over 227,000 miles and counting on my 2008 Prius. I wouldn't go anywhere else for service. They are consistent in offering quality service. Over 227,000 miles and counting on my 2008 Prius. I wouldn't go anywhere else for service. They are consistent in offering quality service. More
Bought fourth car from John Just bought the fourth car through John and he has always been no pressure and a pleasure to deal with. Definitely recommend and look forward to comi Just bought the fourth car through John and he has always been no pressure and a pleasure to deal with. Definitely recommend and look forward to coming in for my next vehicle. More
Buying Jason was very helpful, his quite demeanor was very nice and he answered all questions with enthusiasm. He is an excellent sales person. and I would r Jason was very helpful, his quite demeanor was very nice and he answered all questions with enthusiasm. He is an excellent sales person. and I would recommend to all my friends. More
New Car Very professional, factual, and a no-pressure approach to sales. Good stock on site. This is the type of place I am willing to buy a car from. Very professional, factual, and a no-pressure approach to sales. Good stock on site. This is the type of place I am willing to buy a car from. More
Best Car Buying Experience Ever Our experience with Jim Russo and Pearson Toyota was hands-down the best car-buying experience we have had. No pressure, no stress, very knowledgea Our experience with Jim Russo and Pearson Toyota was hands-down the best car-buying experience we have had. No pressure, no stress, very knowledgeable and helpful. No one at the dealership tried to play the expected games and we were treated with the utmost respect. Walked away very happy with the price and the vehicle we wanted. I would highly recommend Pearson Toyota! More
Urgent service review Very difficult to get through to a service advisor! Once I got through, response was great and problem was accurately diagnosed and fixed. Even had tr Very difficult to get through to a service advisor! Once I got through, response was great and problem was accurately diagnosed and fixed. Even had trouble getting through to cashier's cage. More
Except for the misplaced drivers licenses ... We feel we got an excellent deal on our new car. Buzzy, our salesperson, was very personable and helpful. The Manager that helped us (darn, I have for We feel we got an excellent deal on our new car. Buzzy, our salesperson, was very personable and helpful. The Manager that helped us (darn, I have forgotten his name) was pleasant and through. They answered all of our questions and provided reasonably fast service. More
Thorough Work Thorough Work!...but it takes some time. I was in from 7:30 till almost 1 pm...BUT...at least they fixed everything I asked them to fix in one appoint Thorough Work!...but it takes some time. I was in from 7:30 till almost 1 pm...BUT...at least they fixed everything I asked them to fix in one appointment. The Service Department kept me up to date with the progress. Also, the lounge is a great place to wait if you have to stay at the dealership! The four-star rating is a result of them forgetting to wash the car after the maintenance was completed; which I had specifically requested. (I even had a Toyota Dealership coupon for the car wash, which I gave the Service Department when I checked the car in) More
Always a pleasure. I have been buying cars from salesman John Spain at Pearson Toyota for twenty years and it's always been a good experience. I never feel pressured to I have been buying cars from salesman John Spain at Pearson Toyota for twenty years and it's always been a good experience. I never feel pressured to buy, I get all of my questions answered and all the paperwork is taken care of seemingly effortlessly. Thanks to John Spain and all the rest of the friendly, helpful people who work there. More