Pearson Toyota
Newport News, VA
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Outstanding Service Red Team is amazing. Larry was helpful and very courteous. Felt welcomed and respected. Services were completed in a timely manner. Will always reques Red Team is amazing. Larry was helpful and very courteous. Felt welcomed and respected. Services were completed in a timely manner. Will always request the red team and Larry. More
Regular maintenance superb as always - Jeremy is the best I have had my Toyotas serviced at Pearson for many years. They always provide consistently fine quality services. In recent years my service team lead I have had my Toyotas serviced at Pearson for many years. They always provide consistently fine quality services. In recent years my service team leader has been Jeremy. He is a consummate professional, attends to every detail, is extremely courteous, and keeps my Toyota safe and on the road. More
Love Pearson Toyota Our family has dealt with Pearson Toyota since 1986 when they were known as Denbigh Toyota. We have always had a great experience when dealing with P Our family has dealt with Pearson Toyota since 1986 when they were known as Denbigh Toyota. We have always had a great experience when dealing with Pearson Toyota, whether we're purchasing a new/used vehicle or getting our vehicle serviced. We have a 100% confidence that our vehicle is serviced correctly, and we don't have to worry about something being missed or done incorrectly. More
Steve, Tim and Alyx were great! Received everything I was wanting, pricing was good and the process was quite painless and will definitely recommend as one solid dealership. Thanks g Received everything I was wanting, pricing was good and the process was quite painless and will definitely recommend as one solid dealership. Thanks guys, I will be back! More
Excellent I had a great experience with Pearson Toyota. From the moment I arrived on the parking lot until I completed my purchase, I received world class serv I had a great experience with Pearson Toyota. From the moment I arrived on the parking lot until I completed my purchase, I received world class service. More
Love our Prius We knew what we wanted and the Pearson team delivered. Shannon and Nigel were friendly, informed and helpful. John in finance was persuasive and fun We knew what we wanted and the Pearson team delivered. Shannon and Nigel were friendly, informed and helpful. John in finance was persuasive and fun. More
Great experience all around! I was in need of a bigger vehicle. I found a Suburban that really caught my eye. I researched a handful of vehicles and Alyx at Pearson was the very f I was in need of a bigger vehicle. I found a Suburban that really caught my eye. I researched a handful of vehicles and Alyx at Pearson was the very first one to contact me from any dealership. She was professional, knowledgeable, patient and she actually seemed to genuinely care about my wants and needs. I went in later that day and drove away that night in the Suburban! Thank you Pearson Toyota for a great experience! More
Great service Not only was it easy to schedule an appointment. My car was ready earlier than predicted. Also, I receive cards throughout the year from Lamar, the sa Not only was it easy to schedule an appointment. My car was ready earlier than predicted. Also, I receive cards throughout the year from Lamar, the sales man who sold me my Rav4. The birthday , anniversary (when I purchased the vehicle) and Christmas cards make me feel like a valued customer. More
Recall for Corrosion on my 2008 Toyota Sequoia It was very quick and simple to call for an appointment to drop off my vehicle for the recall work. They had my vehicle for 2 days and called me at l It was very quick and simple to call for an appointment to drop off my vehicle for the recall work. They had my vehicle for 2 days and called me at least twice to inform me of the progress of my inspection. I was very thankful for their great service. I highly recommend Pearson Toyota Service. More
90,000 mile service went in because a "maintenance required" light came on. that was for an oil change, but also needed a big service. Jeremy explained what needed doin went in because a "maintenance required" light came on. that was for an oil change, but also needed a big service. Jeremy explained what needed doing and how long my wait time would be. service completed in less time than expected and done right. very happy with my service advisor - hones, polite and goes out of his way to provide the answers I need. More