Pearson Toyota

Great car buying experience This was the best car buying experience I ever had...quick! Buzz is a kind and compassionate person. He did not pressure me and allowed me to make a This was the best car buying experience I ever had...quick! Buzz is a kind and compassionate person. He did not pressure me and allowed me to make a decision in a pressure free environment. More

2009 Toyota Prius Service I bring my 2009 Prius for the recommended maintenance and when it has a problem. I always have a good experience with everything from scheduling my ap I bring my 2009 Prius for the recommended maintenance and when it has a problem. I always have a good experience with everything from scheduling my appointment all the way through to the completion of the service. This time, my Prius was in for routine maintenance (oil change and tire rotation) but ended up requiring an expensive repair. My husband - he had never been to Pearson Toyota before - felt as if it was too costly and wanted to take it somewhere else for the repair. We went back to service department and talked with Jeremy Wolfe. He spent a lot of time explaining the issue and the cost of the materials and labor; he even had the service technician (Rob) explain why it needed to be done. My husband was very impressed with Jeremy and Rob and decided that we should have the repair done at Pearson Toyota. I appreciated that they went the extra mile to make us comfortable with the extent of the repair work. More

Great Experience My salesperson, Walter, was well-informed, friendly, and helpful without being high-pressure. He everything possible to ensure that I obtained the veh My salesperson, Walter, was well-informed, friendly, and helpful without being high-pressure. He everything possible to ensure that I obtained the vehicle I wanted. Bryan, the sales manager was also very accommodating and pleasant to deal with. The deal offered was reasonable, making the negotiation process quick and simple. More

Service of my 2001 Toyota Corolla I have always had a great experience with Pearson Toyota - even when it was Denbigh Toyota. I'm driving a 2001 Toyota Corolla and Jeremy keeps it in I have always had a great experience with Pearson Toyota - even when it was Denbigh Toyota. I'm driving a 2001 Toyota Corolla and Jeremy keeps it in excellent shape. I'm not always pleased with the high cost of labor but I've learned that you get what you pay for. More

Car Service As always, vehicle(s) serviced in a timely manner. The service advisor(s) always keep you informed of any issues identified and corrective action opt As always, vehicle(s) serviced in a timely manner. The service advisor(s) always keep you informed of any issues identified and corrective action options. More

Review Recieved excellent service. In and out quickly.Jeremy is very professional and very friendly and treats customers with respect. He goes the extra step Recieved excellent service. In and out quickly.Jeremy is very professional and very friendly and treats customers with respect. He goes the extra steps to ensure the job is done right. More

Purchase and Service of 2015 4Runner Purchased a 2015 4Runner Limited from Pearson after shopping all the other Hampton Roads Toyota Dealerships this past March. Jim Russo, Internet Mana Purchased a 2015 4Runner Limited from Pearson after shopping all the other Hampton Roads Toyota Dealerships this past March. Jim Russo, Internet Manager, quoted us the best price over the phone that none of the other dealerships would match. We have had the 4runner in for the first 5,000 mile service this August and the Service Department was also great to deal with. I would highly recommend contacting Jim Russo at Pearson before you purchase a Toyota elsewhere. More

Airbag recall installation Time estimate to install was accurate and they completed the work within the time estimate. Having a Saturday appointment was important and I work a Time estimate to install was accurate and they completed the work within the time estimate. Having a Saturday appointment was important and I work a full-time job during the week. More

Service review Jeremy is always very professional and does a good job checking us in and out. The other service writers are nice, but we have dealt mostly with Jere Jeremy is always very professional and does a good job checking us in and out. The other service writers are nice, but we have dealt mostly with Jeremy. The RAV4 35,000 maintenance was done quickly. The shuttle driver is always friendly and helpful even though we have not used the shuttle in a long time. I can't remember her name. More

great commitment to customers My wife and I just happened to see a Toyota Camry on the Internet at a great price, so we made an appointment to test drive it we knew that was our ve My wife and I just happened to see a Toyota Camry on the Internet at a great price, so we made an appointment to test drive it we knew that was our vehicle but what happened over the next several hours sealed the deal.MR JAMES RUSSO WAS AN AWESOME SALES MANAGER WHO WAS STRAIGHT FORWARD AND AN ALL AROUND GREAT GUY, that was the best car buying experience we have ever had More