Pearson Toyota
Newport News, VA
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Purchased 4Runner Buzz, Marty and Walter were great and very cooperative with my purchase. Made sure I had a reasonable price and took care of the processing with profe Buzz, Marty and Walter were great and very cooperative with my purchase. Made sure I had a reasonable price and took care of the processing with professionalism and confidence. A very customer driven dealership that I trusted and respected. All salesman were friendly and approachable, offering assistance and refreshments during my visit. A great team that is geared to making a profit and taking care of its customers. I would definitely recommend to others and return for another vehicle. Thanks Team for a job well done and a caring atmosphere. Buzz, was very knowledgeable and patient with me and my demands. Made every effort to insure I was taken care of to my satisfaction. Buzz made sure all paperwork was taken care of and was there with me every piece toward completion. His attitude and experience was very rewarding when making my purchase. Thanks Buzz, Marty and Walter for all your assistance and commitment to taking care of your customers. James More
Brake job done well! Chris and his crew are very thorough and on time. He gets straight to the point and takes care of business. Good job Pearson Toyota Scion. Chris and his crew are very thorough and on time. He gets straight to the point and takes care of business. Good job Pearson Toyota Scion. More
Purchase of a new vehicle Everyone was incredibly helpful throughout the whole experience. I truly appreciated the support with financing and closing the deal. The salesperso Everyone was incredibly helpful throughout the whole experience. I truly appreciated the support with financing and closing the deal. The salesperson, Mr. Davidson was supportive and spent a lot of time trying to meets our needs of a specific monthly payment. More
Rick in service was great!! I was very pleased with Rick from Service. He was awesome. I have no complaints with the Service department. However, I brought my own parts that I I was very pleased with Rick from Service. He was awesome. I have no complaints with the Service department. However, I brought my own parts that I bought on line. I needed hauraulic lifts for my trunk and paid $39.95 for them. The parts department quoted me....get ready for this....$344.00. That is absolutely ridiculous. More
New Tire I arrived without an appointment recently due to my low tire pressure light being on. The service department found the problem quickly and had me back I arrived without an appointment recently due to my low tire pressure light being on. The service department found the problem quickly and had me back at work with very little time loss. More
Excellent experience Just purchased 2016 Corolla. We had a very good buying experience with Buzz Davidson, although it took much longer than we had hoped. Buzz was knowl Just purchased 2016 Corolla. We had a very good buying experience with Buzz Davidson, although it took much longer than we had hoped. Buzz was knowledgeable and very personable and put no pressure on us to buy. One reason for buying at Pearson was that we have found the service department to be very good. They have taken good care of our Sienna we bought four years ago. More
Better quailty This was my first Toyota purchase unfortunately, i wish better inspection was conducted prior to my picking up my vehicle upon delivery. My interior This was my first Toyota purchase unfortunately, i wish better inspection was conducted prior to my picking up my vehicle upon delivery. My interior headliner is noticeably sagging around sunroof. More
Great service! We have been going to Person Toyota for service since buying our Sienna minivan there almost 15 years ago. Most recently I had to take our van in for We have been going to Person Toyota for service since buying our Sienna minivan there almost 15 years ago. Most recently I had to take our van in for a transmission fluid leak. It wasn't obvious where the leak was, so instead of just declaring that a gasket needed to be repalced they used dye to find the leak and recommend a course of action. Due to an upcoming trip I needed the van back quickly and my service rep, Jeremy Wolfe, went above and beyond to make sure I had my van back as quick as possible. Jeremy rocks! More
2016 Toyota John Spain was my salesmen took is time to ask questions, and listened to what we were saying. Have recomended him to friends and family. John Spain was my salesmen took is time to ask questions, and listened to what we were saying. Have recomended him to friends and family. More
Purchase Experience It was a pleasure working with Jonathan Henderson (Toyota Kid). He is a professional and was well-informed on the products available. He is customer It was a pleasure working with Jonathan Henderson (Toyota Kid). He is a professional and was well-informed on the products available. He is customer-oriented and was most helpful during my purchase process. He makes himself available to answer questions for potential buyers and more importantly he is available after the sale. He is an asset to the Pearson Toyota Scion Team. He was recommended to me and I have recommended him to others. More