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Pearson Toyota

Newport News, VA

3.8
595 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 595 reviews

October 21, 2015

Enjoyable experience Henry was very accommodating to us. He had the the car ready and waiting for us up front when we arrived. He made it a pleasant experience for us. More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry, Karl, Brian
October 18, 2015

Highlander check up. Always happy when I go to Pearson Toyota. Just drive up and someone comes out to meet you . Then I see Jeremy who I go to each time I visit. He gets e More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
October 16, 2015

Very smooth purchase of a 2016 Tundra We feel very at home with the staff at Pearson. Family feeling or at least part of a elite club where you are remembered each time you return More

by 2016 Tundra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty, Butch and James
October 15, 2015

Always clean and fair to all They sent me a reminder that my service was due and when I called for my appointment I was given one right away when I wanted it. I took my vehicle i More

by archie222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don;t remimber names
October 15, 2015

Purchase 2006 Jeep Grand Cherokee Little bit of a shaky start. Their detailing team got water in the engine coils that cause the engine to have issues after leaving the lot. It took More

by 1967Nova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste Cooke
October 13, 2015

Excellent from beginning to end! The whole experience with Pearson Toyota was excellent. This was a no hassle, pleasant deal with all involved. We received fair trade in value for our More

by Toyota Camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Scholes and Marty
October 11, 2015

What an enjoyable experience! We arrived "just looking" for a vehicle that we hoped to purchase after the first of the year. We were interested in a 4- Runner and we had searched m More

by Rich S. NK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan
October 09, 2015

Fifth car purchased from Pearson Toyota The whole process was low pressure and stress free. This is our fifth vehicle purchased from Pearson Toyota and we wIll definitely be heading back in More

by Bradleyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Davidson
October 08, 2015

Battery replacement Compliments to Chris and the team at Pearson. Each experience from sales to service has reconfirmed our reason to continue business with the hometown More

by Nuttycombefamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Buzz Davidson, Marty, Carl, Chris in Service, Chris Capps in Service, and the nice lady who provided shuttle service...
October 08, 2015

Great First Sale Leonte was very helpful and worked hard to get the deal made. I am a return Toyota custmomer (8 time over) because of the great value and quality toyo More

by Willy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonte Blunt
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