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Pearson Toyota

Newport News, VA

3.8
595 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 595 reviews

November 13, 2015

Professional and courteous service. Extensive recall service (truck needed overnight) was needed and was going to hinder my ability to get to multiple appts, so Mr. Wolfe provided me a r More

by Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolfe
November 07, 2015

Great Used Car We had a great experience buying our used car from your lot. The Buick LaCrosse was more than we expected and very clean. Magen was very helpful and f More

by Happy Camper
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Magen, Walter
November 07, 2015

New Car Lease This is the first NEW car that I have tried to purchase. The salesperson was very knowledgeable which made the process move seamlessly. They made us c More

by James and Carrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonte Blunt
October 31, 2015

Jason Landen sales review Jason Landen did an excellent job selling me the 2016 Toyota Tacoma 4x4, along with his sales managers Carl Jones and Brian Foxhoven. They all made i More

by Phil and Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Landen, Carl Jones and Brian Foxhoven .
October 29, 2015

Yearly Service I have come to Pearson's since purchasing my car. Always receive prompt service. The employees here are great, never have run into a bad one. I keep i More

by bookworm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Guimond
October 24, 2015

New car purchase. This is the second Avalon I have purchased from Pearson. I am very happy with Toyota and your dealership. This is the fourth Avalon I have owned. More

by Sailor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Spain
October 23, 2015

SERVICE on my 2008 Highlander I brought my vehicle in on 21 Oct 2015 for a VA Safety inspection and also had a air filter replacement service. My mileage was 124,836. I notice th More

by getitright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
October 23, 2015

Excellent Service Department The 90,000 mile service on my Avalon cost more than usual. The service manager explained how comprehensive the 90,000 mile service is and how valuabl More

by John Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Wolfe
October 23, 2015

Always Great Service has always been a great experience. The Service Dept is where the rubber meets the road (so to speak) for the customer....in my opinion. I h More

by bc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't recall names
October 22, 2015

Avalon Oil Change It's always comforting to work with Chris Guimond. He looks you square in the eye when he is speaking to you and is very professional. No doubt Pears More

by toki1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Guimond
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