Pearson Toyota

It took James a very long time to get my paym. to my budget. In general I though we had worked out a lot of issues "overnight" on line-- what I needed the dealership to do to put me behind the wheel of the Civic In general I though we had worked out a lot of issues "overnight" on line-- what I needed the dealership to do to put me behind the wheel of the Civic. I have a bad problem about the driver's side seat belt. Almost impossible for me to do up, & that was without any coat on at all when we first tried the test drive. I told my sales person that it needed to be "extended" somehow (during my test drive). Whether a separate section about 4 to 6 inches long could be used as an "extender" piece that would plug in to the female end at the right butt cheek, ( naturally removed for inspection sticker), or if an entirely longer strap could be installed for the female section of the safety belt (the portion that is between the center console & driver's seat ) which would lengthen the female section up at least 3 to 4" longer I'm certain that would solve the problem entirely. The sales person was able to pull up on passenger side plug, which raised it about 2", but the driver's side did not budge. I explained to him I was having CTS surgery 11/20, so I would not be driving until early Nov., like 11/08 I think, and I planned to bring the car back to get the belt fixed as soon as I could drive properly. I called on 1/29 to check on an extender part, but the department had already closed. She suggested for me to call first thing Mon. to secure an appointment. Thank you, Susan Daggett More

Terrific Service Pearson did a terrific job servicing my car in a very reasonable amount of time, almost to the minute of when they promised to accomplish the work. Pearson did a terrific job servicing my car in a very reasonable amount of time, almost to the minute of when they promised to accomplish the work. More

Great experiences with sales and service We have been treated right in every encounter. It's about half an hour to get there from home, but they do everything they can to make up for it. We have been treated right in every encounter. It's about half an hour to get there from home, but they do everything they can to make up for it. More

Another good experience This is our 8 vehicle we have bought from Pearson Toyota. Buzz did a great job in getting us what we were looking for. A pleasure to work with. This is our 8 vehicle we have bought from Pearson Toyota. Buzz did a great job in getting us what we were looking for. A pleasure to work with. More

People The staff are professional, helpful and courtesy. The online service appointment system is fast and easy to navigate. Toyota makes a great product an The staff are professional, helpful and courtesy. The online service appointment system is fast and easy to navigate. Toyota makes a great product and Pearson Toyota makes it easy to take care of it! More

Enjoyed working with John Spain - as always. My 2016 4 Runner purchase was very quick and easy. John Spain was delightful and very knowledgeable. Cannot wait to spend more time with my new vehicl My 2016 4 Runner purchase was very quick and easy. John Spain was delightful and very knowledgeable. Cannot wait to spend more time with my new vehicle. Because of the snow I have been housebound. I am still driving my 2004 Solara convertible which i also bought from John. More

Awesome Buying experience! I had an awesome buying experience with Pearson Toyota. James Davidson is probably the best salesperson around. Everyone is treated as a family member I had an awesome buying experience with Pearson Toyota. James Davidson is probably the best salesperson around. Everyone is treated as a family member. All your concerns are always addressed in a very prompt manner. If one is interested in purchasing a Toyota, do not look beyond Pearson Toyota. Always buy from James. You cannot go wrong. Pearson is definitely a 5 Star Dealership. More

Slow but steady It took a long time to get to an acceptable (to me) price on the Avalon, but after several iteration of going back and forth with the salesman caught It took a long time to get to an acceptable (to me) price on the Avalon, but after several iteration of going back and forth with the salesman caught in the middle of the negations we finally came to an agreeable price. We had not purchased a new car in over 10 years, so there is a lot of new technology that we are going to have learn how to use. But I must say that a lot of the new technology has to do with making the automobile a much safer vehicle. More

Tremendous We identified a new car on line and visited Pearson Toyota where we were assisted by both Johnathan Henderson and Henry Lewis. Service was outstandin We identified a new car on line and visited Pearson Toyota where we were assisted by both Johnathan Henderson and Henry Lewis. Service was outstanding and both gentlemen knew their stuff. More