Pearson Toyota
Newport News, VA
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Service Awesome service. Was having issues with our brakes and they got us right in to check out what was going on... Very happy with this service dept. Awesome service. Was having issues with our brakes and they got us right in to check out what was going on... Very happy with this service dept. More
SQUIRREL DAMAGE AGAIN!!! My 2013 Toyota Tacoma Double Cab 4x4 was attacked by Squirrels again for the second time. Chris and the Pearson Service Team were able to repair the d My 2013 Toyota Tacoma Double Cab 4x4 was attacked by Squirrels again for the second time. Chris and the Pearson Service Team were able to repair the damaged Electrical items and return my Truck to me within 24-Hours. More
Service with a smile The service advisor has always been careful to review what has been done during pervious visits to insure no duplication of effort... Always gives goo The service advisor has always been careful to review what has been done during pervious visits to insure no duplication of effort... Always gives good estimated costs before the visit... Follows the required work closely to ensure correct type of oil, etc... More
Service department From the moment I drove in I was treated politely and courteously. I was attended by Mr Garcias with the utmost of customer satisfaction. My car was s From the moment I drove in I was treated politely and courteously. I was attended by Mr Garcias with the utmost of customer satisfaction. My car was serviced quickly and Mr Garcias kept me informed of work done and saw me out, ensuring all was well. Old fashion customer service! Thank you. More
no problems I am retired and drive very little-----Pearson keeps me confident that my car is in prime condition......2009 Prius.........less than 29,000 mi. I am retired and drive very little-----Pearson keeps me confident that my car is in prime condition......2009 Prius.........less than 29,000 mi. More
Always have great service I drive a lot for work so I'm literally at the dealership every other month to get my car serviced. I have worked with probably most if not all of th I drive a lot for work so I'm literally at the dealership every other month to get my car serviced. I have worked with probably most if not all of the service people and have never had an issue. Definitely a great place to take my vehicle. They don't try to sell me services I don't need and prices are comparable with the rest of the area. Overall they do a wonderful job. More
2016 Camry We had an awesome experience at Pearson Toyota. Our saleswoman Celeste Cooke was very knowledgeable and willing to answer all of our questions. If t We had an awesome experience at Pearson Toyota. Our saleswoman Celeste Cooke was very knowledgeable and willing to answer all of our questions. If there were any technical questions that she did not know the answer to, she was able to find the right resource person to answer them. We test drove two different Camry models and ended up purchasing the V6 model. We were able to get in and out while our 5 year old was at school. All of the staff at Pearson Toyota were more than accommodating. They were able to address all of our concerns and met all of our expectations. They had the most reasonable prices of all the local dealerships that we could find online. More
State Inspection plus 70,000 mile maintenance Chris was at the top of his game as usual. He is definitely an asset to Butch and the gang. There is a Toyota dealership closer to my residence, but Chris was at the top of his game as usual. He is definitely an asset to Butch and the gang. There is a Toyota dealership closer to my residence, but I drive a little further to be serviced at Pearson. More
Service is excellent So far all of my Toyota care visits have been a wonderfully simple and quick experience Jose and the express team really know what they are doing. 10/ So far all of my Toyota care visits have been a wonderfully simple and quick experience Jose and the express team really know what they are doing. 10/10 More