Pearson Toyota
Newport News, VA
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EXCELLENT TO THE HIGHEST Jaymes Davidson was the best. He sold we the car that I was looking for, the color inside and out. Jaymes Davidson was talking with my son before I ca Jaymes Davidson was the best. He sold we the car that I was looking for, the color inside and out. Jaymes Davidson was talking with my son before I came to see the Toyota Camry and test drive it. I fell in love with car before I even tested drive it. More
Toyota: Best Place to Purchase a Car This dealership is the perfect place to purchase a car. The Toyota staff is so helpful and friendly and their facilities are clean and neat. This dealership is the perfect place to purchase a car. The Toyota staff is so helpful and friendly and their facilities are clean and neat. More
Good Service I purchased from Pearson, and have take my car there for almost every recommended service. They are always friendly, fair, always keep me informed. I purchased from Pearson, and have take my car there for almost every recommended service. They are always friendly, fair, always keep me informed. When I had an unexpected repair needed, they worked me in and very quickly diagnosed and fixed the problem. There is another dealer much closer to where I live, and I am quite happy to drive the distance to Pearson because the service has been so good. More
Service Efficient and helpful service department. Booking a service is easy and they provide flexibility with regard to timing and transport. Would recommend Efficient and helpful service department. Booking a service is easy and they provide flexibility with regard to timing and transport. Would recommend this dealership for servicing. More
Heather was professional and very courteous Although I purchased my Lexus RX330 at Charles Barker Lexus eleven years ago, I find the service, price, and professionalism more satisfying at Pearso Although I purchased my Lexus RX330 at Charles Barker Lexus eleven years ago, I find the service, price, and professionalism more satisfying at Pearson Toyota. More
Honest and reliable I bought my Matrix at Pearson eleven years ago and have had it serviced there ever since. The advice and recommendations about my car are practical a I bought my Matrix at Pearson eleven years ago and have had it serviced there ever since. The advice and recommendations about my car are practical and I am not left feeling like I've been sold something unnecessarily. More
Professional, Courteous, Timely Everyone involved was helpful and knowledgeable. Chris G and the whole gold team did a great job; from diagnostics to completing the job all in one da Everyone involved was helpful and knowledgeable. Chris G and the whole gold team did a great job; from diagnostics to completing the job all in one day. More
Very good service . The dealership is very efficient . Mr Jeff Neise , the service manager , is very helpful and accomodating . I had no problem so far with t The dealership is very efficient . Mr Jeff Neise , the service manager , is very helpful and accomodating . I had no problem so far with this dealership . More
Unorganized I called a week prior to my appointment to make an appointment. I came in at my correct time and there wasn't an appointment made apparently and ther I called a week prior to my appointment to make an appointment. I came in at my correct time and there wasn't an appointment made apparently and therefore no notes were left for the next person to see what I was there for. The man " jeff" helped me and was very nice but was confusing to understand at times. At the end of my hour waiting which I don't mind waiting at all, he called me while I was still in their specified lobby and said my car was almost done and he'll come get me. After about 15 more minutes of waiting past the hour that I was already there, he came up to me and said I should've been gone already and gone to the cashier and that my car was done. He never told me where to go when we called or what to do just that it was almost done and he would come get me. Very confusing and unorganized but the people were still very nice. More
Thank you for what you do. The sales team, management, and service team have always responded to my needs in a timely manner, I have gladly recommended Pearson to others lookin The sales team, management, and service team have always responded to my needs in a timely manner, I have gladly recommended Pearson to others looking to buy a car. More