Back

Pearson Toyota

Newport News, VA

3.8
595 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

Directions

By Type

Showing 595 reviews

October 24, 2016

Routine Oil Change Another great service provided by Jeff Niese and the Toyota Service Department. Friendly, courteous, professional, and informative. I can count on Jef More

by Karen Raiford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Niese
Oct 25, 2016 -

Pearson Toyota responded

Thank you for taking the time to share your experience at Pearson Toyota, Karen. We’re glad to hear you found us professional, courteous, and informative. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Regards, Pearson Toyota Team

October 12, 2016

One of Toyata's best dealership. This dealership is willing to work with prospective owners of Toyota vehicles just to prove their advertisements are authentic and they do desire to m More

by Kirk123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Henderson
Oct 13, 2016 -

Pearson Toyota responded

Thank you for the feedback! We are happy to hear of your positive experience at Pearson Toyota, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Regards, Pearson Toyota Team

October 09, 2016

Awesome Experience Originally went to look at a used truck but was able to purchase a 2017 for a few dollars more. Jaymes made the buying experience smooth and simple. More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaymes
Oct 10, 2016 -

Pearson Toyota responded

Thank you for your review, Jason. We're glad to have Jaymes on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Pearson Toyota Team

October 02, 2016

Wonderful Sales Experience Greg Sewell went above and beyond to make sure I had the best deal I could get and I was happy through out the entire experience. More

by wpmartin53
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Sewell
Oct 03, 2016 -

Pearson Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Greg was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Regards, Pearson Toyota Team

October 01, 2016

Service Experience Chris Guimond was excellent in dealing with an issue on my 2015 Avalon. His professionalism, attention to detail, as well as his patience and perseve More

by Conett127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Guimond
Oct 03, 2016 -

Pearson Toyota responded

Thank you for your review. We're glad to have Chris on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Pearson Toyota Team

Oct 03, 2016 -

Pearson Toyota responded

Thank you for your review. We're glad to have Chris on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Regards, Pearson Toyota Team

September 29, 2016

Easiest transaction /Friendly people Jason and the others at Pearson Toyota were knowledgable, friendly, helpful, and efficient. I wasn't sure exactly what I wanted before I visited, but More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Salesman Jason, the F&I guy (big boy)
Sep 30, 2016 -

Pearson Toyota responded

Jan, thank you for taking the time to submit this amazing feedback. Our team takes pride in their helpful, friendly, and efficient customer service and will be happy to hear that you left Pearson Toyota satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Regards, Pearson Toyota Team

September 23, 2016

Love my new Tundra. John very attentive and helpful. Found the exact color combo I wanted. Did not push a more expensive Truck just to make a sale. Explained all truck More

by rfhall50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Spain
Sep 27, 2016 -

Pearson Toyota responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and helpful customer service and we’re glad that John made such a great impression on you. Regards, Pearson Toyota Team

September 21, 2016

Great experience I had a great experience when I came to this dealership. I found the perfect car and am very happy with it. We also had a great salesperson to help us More

by scottie321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Henderson
Sep 22, 2016 -

Pearson Toyota responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you please feel free to come back and see Pearson Toyota any time! Take care. Regards, Pearson Toyota Team

September 13, 2016

New Car we have purchased other cars here so, we came back to see if they were just as good as before. And, they were the same- GREAT. Sam was our salesman More

by schwartzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Sep 15, 2016 -

Pearson Toyota responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Pearson Toyota! If there is anything else we can do for you just give us a call! Regards, Pearson Toyota Team

September 09, 2016

State Inspection I get my car inspected at this dealership because I know it will be done right! The nice people are just the icing on the cake! More

by dannyk
Recommend Dealer
Yes
Employees Worked With
Jeff Neise
Sep 12, 2016 -

Pearson Toyota responded

DannyK, thank you for the feedback! We are happy to hear of your positive experience with Jeff at Pearson Toyota, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Regards, Pearson Toyota Team

...
29
...