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Pearson Toyota

Newport News, VA

3.8
595 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 595 reviews

February 16, 2017

Awesome service Each time I visit this dealership or call, they have provided nothing but excellent customer service. I am much closer to another big named Toyota De More

by truckguy
Recommend Dealer
Yes
Employees Worked With
Marcus Weatherlow, Jose Becerra
February 07, 2017

Outstanding team that takes care of the customer. Outstanding service door-to-door. From the sales team, to the business transaction team to the maintenance team service to the customer is always at More

by Chris H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin and the business manager (paperwork guy) were top notch and spot on.
February 01, 2017

Excellent Customer Service! Johnathan was my sales rep and now I see why they call him TK ( Toyota kid ). He was very professional and knowledgeable. He took the time on his day More

by Craig Payne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Henderson (TK)
February 01, 2017

New car purchase This is my second new car purchase in the last two years from Pearson. Great staff very helpful . I have another Toyota Dealership I pass to get to More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Mark
February 01, 2017

Great experience I have owned four Toyotas the first in 1996. Leased and owned.......I have found the sales associates and service associates knowledgeable and helpful More

by newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Spain
January 18, 2017

Loaner for the weekend When the service of my Prius unexpectedly required extensive work, I was quickly given a complimentary loaner vehicle until the work was completed. More

by jackprius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky and Debbie
January 07, 2017

Easy and free mantanance on my new Prius Quick and easy to get my free Totota 5000 miles maintnace and tire rotation. They arranged for an appointment the day I called and they knocked it o More

by Gary D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
January 03, 2017

5 star service I had a great experience at Pearson Toyota with my recent lease. Kristin White was my sales agent, she was very professional, friendly and worked to More

by barb60
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin White
January 02, 2017

It Was Easy I was using a corporate buying service (Wheels) program and Jaymes made the process easy. Once I was directed to the person who handles the program p More

by Dougie Fresh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaymes Davidson
December 30, 2016

Leasing new Prius C This dealership was able to track down the specific make/model that I asked for without trying to sell me a vehicle already on the lot - very much app More

by cricket
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celeste Cooke
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