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Pearson Toyota

Newport News, VA

3.8
595 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 595 reviews

April 04, 2017

Great Dealership Great service!. They helped me get exactly what I wanted and needed. Would definitely recommend it to anyone. Sales person Lyndon kept me updated on m More

by Artpad11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyndon Ombac
April 01, 2017

Great Service Purchased my car in 2006 and have dealt with the dealership ever since. Always great service. I wish they would offer basic car wash with each servic More

by Sandi2sj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
March 11, 2017

Rav4 Purchase and service department This was our second new car purchase at Pearson and it has been nothing but top notch from our two sales people, Celeste and Ben to management, Marty! More

by mercsmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste, Ben, Marty
March 11, 2017

Work done quick and good! I made an appointment with Jose Becerra and came in a little early. The oil change and multi-point inspection was done in less than 30 minutes! The pr More

by dannyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Becerra
March 08, 2017

7 hours for a 3 hr max repair! I had a 10 am appointment for a repair that was estimated 2 -3 hours and I, after calling 3 times, wasn't able to pick up my car until close to 5pm! I More

by Lori Gelinas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose
March 04, 2017

Purchase of a new vehicle at Pearson Toyota Met with Greg Sewell, to look at a new Toyota 4 Runner. Greg was very friendly , not pushy, and was knowledgeable about the features of the vehicle I More

by BeachGuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sewell
March 03, 2017

Camry Purchase Great deal on the car, no pressure with the test drive. Johnathan was very knowledgeable on all of the vehicle options and servicing of the vehicle. More

by johnzman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Henderson
March 03, 2017

Review Friendly sales person, let me drive everything, helped me decide on a vehicle I needed. Matched another dealers price! Overall good experience. Would More

by IconBeals
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ozzie
March 01, 2017

Quality product and professional & knowledgable sales staff I'm a real estate broker with over 25 years in the business. Before visiting Pearson, I had already decided Toyota would be my choice. I need transpor More

by RE Broker
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Landen, James Roth
February 19, 2017

absolute best vehicle purchase experience John Spain made the purchase THE BEST I have ever had. He was very knowledgeable & helpful which made the purchase easy . Everyone else involved in my More

by dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
john and marty
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