Pearson Toyota
Newport News, VA
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Do not trust them In a nutshell, Craig lied to me and actually had my Rav listed as I voluntarily left it there after I purchased a new 4Runner...when i called Craig h In a nutshell, Craig lied to me and actually had my Rav listed as I voluntarily left it there after I purchased a new 4Runner...when i called Craig he llied and didnt want to talk with me. He's a snake in the grass. Find another dealer.... More
Highly Recommend Pearson Toyota! I highly recommend Pearson Toyota. They are not pushy and are extremely helpful. This was my first time buying a car and they made the process very ea I highly recommend Pearson Toyota. They are not pushy and are extremely helpful. This was my first time buying a car and they made the process very easy and comfortable. Jim was the sales consultant who helped me during this process. He was polite, answered all of my questions, and offered a sense of hospitality. He even gave me space while I discussed things with my significant other. I went to other dealerships before Pearson Toyota and I was not offered the same quality of customer service as I was offered at Pearson. More
Service was excellent. The service was excellent. Very helpful without feeling overwhelmed. Our salesperson Nicholas Rhew was very helpful and thorough with explaining every The service was excellent. Very helpful without feeling overwhelmed. Our salesperson Nicholas Rhew was very helpful and thorough with explaining everything. He was very patient with us on choosing a vehicle and yes, (not meaning to) put him through the paces. We are very satisfied with our new vehicle. More
Brief Seervice Visit Just in for an oil change. Had an appointment. Was greeted promptly and check-in was pretty quick. Clearly the technician looked the vehicle over - Just in for an oil change. Had an appointment. Was greeted promptly and check-in was pretty quick. Clearly the technician looked the vehicle over - which I appreciate. Total visit a bit long (65 minutes) More
Straight Forward and Honest I chose to come to Pearson Toyota for service and repair of my Toyota Sequoia after becoming sorely disappointed with the dishonesty and attempts to p I chose to come to Pearson Toyota for service and repair of my Toyota Sequoia after becoming sorely disappointed with the dishonesty and attempts to price gouge me by the Toyota dealership in Williamsburg. Unlike that other dealership, Pearson Toyota has been honest and straight forward in dealing with me, and I have nothing but good to say about them. More
Quick and no-hassle negotations I generally do not like the car buying experience, as high-pressure sales tactics tend to drive me away. Buying this car was just the opposite. Quic I generally do not like the car buying experience, as high-pressure sales tactics tend to drive me away. Buying this car was just the opposite. Quick, stress-free, and friendly. More
Fantastic I would like 5 star rating to Greg because he was really helpful towards me to choose my new car. Greg helped me in all the ways to convince my parent I would like 5 star rating to Greg because he was really helpful towards me to choose my new car. Greg helped me in all the ways to convince my parents that i should get the car with navigation and sun roof. More
Sold and Bought I came in to sell my 2016 Toyota Tundra ($2000 more than CarMax offered) and ended up also buying a used Jeep that better fit my needs. Great Job Cel I came in to sell my 2016 Toyota Tundra ($2000 more than CarMax offered) and ended up also buying a used Jeep that better fit my needs. Great Job Celeste and Brian!! More
Great buying experience Bought a used car from Peaeaon's (Jaymes), and they worked the magic with the numbers so my recently college grad daughter could get a dependable car. Bought a used car from Peaeaon's (Jaymes), and they worked the magic with the numbers so my recently college grad daughter could get a dependable car. Never can go wrong shopping there! More
No hassle I brought my van in for a simple alignment and I was not pressured to have any other service done. Matt was friendly and efficient, I was out within I brought my van in for a simple alignment and I was not pressured to have any other service done. Matt was friendly and efficient, I was out within an hour! More