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Pearson Toyota

Newport News, VA

3.8
595 Reviews

12978 Jefferson Ave.

Newport News, VA

23608

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Showing 595 reviews

June 29, 2017

OUTSTANDING, PROFESSIONAL SERVICE AGAIN! THIS IS MY TEAM! Since I have a great positive history with and have trusted Pearson Toyota for years with the servicing my two vehicles, I also naturally trust them w More

by Thomas Stroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEPHANIE LANDRY, JOSE GARCES
June 25, 2017

Great service Everyone was really friendly. The sales rep "Gregory" did everything he could to get me the truck I wanted. He kept me updated every step of the way. More

by ThomasMorgan45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory
June 17, 2017

Good purchasing experience The knowledge and the friendliness of the sales rep. He was very efficient in speeding the paperwork along since we had some time restraints. He volun More

by Customer1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sewell
June 05, 2017

State inspection work in. Since I'm in the process of moving I did not realize until May 30th that my inspection was due to run out in 2 days. After explaining my situation I More

by Hybrid John
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm lousy at remembering names but I think I was Chris. He is in the last office.
June 04, 2017

Loud music Turn down the music in show room so loud could not talk to sales person at the table to loud great dealership good job a More

by Carol 17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service rep
June 03, 2017

2003 Toyota Sequoia Service Service Manager is honest and confident. He provided good detail on what services and maintenance my vehicle needed. Prompt and courteous. Though my v More

by nellolopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Oquendo
June 01, 2017

Amazing Experience! This dealership and salesman (Greg Sewell) went above and beyond to give us the best deal, the best customer service and the best overall experience w More

by Marr4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Sewell
May 23, 2017

Great Service We have dealt with Pearson Toyota for over 30 years and have always been pleased with the service we've received. Whether purchasing a vehicle or ge More

by snn13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Cardwell
May 20, 2017

Awesome Service I recommend Pearson Toyota. Awesome dealership. Jaymes Davidson has been my salesman since Rav 4"s were introduced to the public. I have since purcha More

by cranneye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaymes davidson
May 20, 2017

Professional, prompt, efficient Pearson Toyota and my Service Advisor Jose Garcias has addressed every warranty/service concern/issue to my complete satisfaction. Management and Ser More

by Van Nuys Blvd.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Garcias; Marty Teasdale
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